Ethos is hiring a Provider Schedule Coordinator

Happy Money is looking for a Provider Schedule Coordinator to manage internal provider schedules, optimizing clinician availability and ensuring efficient operations. This role focuses on internal calendar changes, including DTO, coverage adjustments, and scheduling gaps, to support clinical capacity and patient care.

What You'll Do

• Own the day-to-day execution of provider calendar changes, including DTO, shift swaps, and schedule adjustments, ensuring alignment with internal policies and coverage requirements.
• Monitor schedules to identify gaps, overages, or misalignments based on clinical demand and Time to First Appointment SLAs.
• Maintain accurate scheduling records and audit internal changes to ensure consistency and compliance.
• Serve as a key point of contact for providers regarding internal scheduling logistics.
• Coordinate with clinical leadership to plan and execute coverage during provider leave, onboarding, or offboarding.
• Ensure timely and clear communication with providers around scheduling expectations and update deadlines.
• Collaborate with Credentialing & Licensing and regional leaders to ensure calendar changes reflect licensure readiness and panel assignment requirements.
• Collaborate with Practice Operations to forecast resourcing needs during volume spikes or workforce changes.
• Support transition of care workflows by ensuring schedules are updated to reflect new clinician assignments.
• Recommend improvements to internal scheduling workflows to enhance efficiency and reduce disruption.
• Assist in testing and implementation of new scheduling tools, automations, or SOPs.

What We're Looking For

• 2+ years of experience in scheduling for at least 15 clinicians, managing high-volume calendar requests, or working in healthcare operations or administrative coordination.
• Experience with scheduling platforms, EHR systems, or internal workflow tools.
• Excellent organizational and communication skills.
• High attention to detail and ability to manage multiple priorities.
• Proficiency in Google Sheets/Excel; ability to analyze and spot schedule gaps or utilization issues.

Nice to Have

• Telehealth startup experience.

Technical Stack

• Scheduling platforms
• EHR systems
• Jira
• Asana
• Salesforce
• Google Sheets/Excel

Team & Environment

You'll collaborate with Credentialing & Licensing, regional leaders, Practice Operations, and clinical leadership.

Benefits & Compensation

• Compensation: $27 - $29 USD per hour + equity in a high growth start-up.
• Competitive salary and equity in a high growth start-up.
• Comprehensive health benefits (medical, dental, vision).
• 401k program.
• Flexible work schedules and paid time off.
• Paid parental leave.

Work Mode

This is a fully remote position.

Happy Money is deeply invested in our core value to put patients first. We are committed to creating a culture where every employee is valued and we learn and improve together, and to building a diverse, equitable, and inclusive work environment.