About the Role
Handles the end-to-end adjustment of property claims, including investigation, evaluation, and settlement within established authority limits.
Responsibilities
- Review incoming property damage claims for completeness and accuracy
- Conduct investigations to determine cause and extent of loss
- Interview claimants and witnesses to gather relevant information
- Inspect damaged properties to assess repair or replacement needs
- Estimate financial impact of claims using industry-standard tools
- Determine coverage applicability based on policy terms
- Document findings and decisions in claims management system
- Negotiate settlements with claimants or their representatives
- Ensure compliance with state regulations and internal procedures
- Communicate claim status updates to policyholders
- Coordinate with contractors and experts when necessary
- Identify potential fraud indicators and escalate as needed
- Maintain accurate records of all claim-related activities
- Respond to customer inquiries regarding claim progress
- Resolve claims within delegated authority limits
- Refer complex cases to senior adjusters when required
- Follow up on open claims to ensure timely closure
- Support team goals through collaboration and knowledge sharing
- Attend training sessions to stay current on policies and practices
- Adhere to service level agreements for claim processing
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with office and remote options
Team
Part of the claims department handling property damage assessments
What We Offer
- Comprehensive benefits including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and company-observed holidays
- Opportunities for professional development and advancement
- Supportive work environment focused on employee growth
Physical Requirements
- Ability to walk through damaged properties, including uneven terrain
- Frequent bending, stooping, and reaching during inspections
- Lifting up to 20 pounds occasionally
- Standing for extended periods while assessing property damage
- Visual acuity to inspect structural components and documentation
Not available
