Harbor is looking for a Project Coordinator to play a critical operational support role within our Project Management Office (PMO). You will ensure projects are set up for success through accurate administration, resource coordination, and governance adherence, supporting the Sales-to-Service handoff.
What You'll Do
- Facilitate the initial assignment of resources when an opportunity becomes Closed Won by working with Project Managers, Team Leads, and Solution Line leadership on prompt scheduling.
- Maintain accurate and current project rosters in Cloud Coach throughout the engagement lifecycle.
- Track changes to staffing and assist in addressing conflicts, overallocations, and forecast discrepancies.
- Partner with PMs to ensure accurate and timely resource updates in Cloud Coach.
- Monitor time entry compliance across assigned teams and projects, following up on missing or misaligned entries.
- Support PMs and Team Leads by preparing time data for forecasting and invoice approval.
- Review submitted time prior to invoice generation for completeness and accuracy.
- Coordinate with Finance and PMs to route invoices for approval and documentation retention.
- Help resolve billing discrepancies and gather backup materials like timesheets, budget build ups, SOWs, and CRs.
- Support end-to-end project setup, including Cloud Coach updates, template deployment, file/folder structure creation, and access permissions.
- Maintain project documentation such as status reports, RAID logs, trackers, and budget summaries.
- Assist with project closeout activities, ensuring checklist completion and archiving deliverables.
- Support PMO governance by monitoring adherence to playbook standards and reporting requirements.
- Help track key performance metrics like utilization, forecast accuracy, and status compliance.
- Maintain a central knowledge base of templates, lessons learned, and reusable assets.
- Assist in PMO- or Practice Group-led initiatives, audits, or process improvement efforts.
What We're Looking For
- 2+ years experience supporting project delivery in a client-facing professional services environment.
- Proficient in project management or PSA tools such as Salesforce, Cloud Coach, Smartsheet, and Excel.
- Problem solver with critical thinking skills.
- Detail-oriented with strong organizational skills.
- Able to manage competing priorities with professionalism and discretion.
- Excellent communication and follow-up abilities.
- Reliable team-player.
Nice to Have
- Resourcing and project management experience.
- Four-year degree or equivalent combination of experience and education.
- Cloud Coach and NetSuite experience.
Technical Stack
- Cloud Coach
- NetSuite
- Salesforce
- Smartsheet
- Excel
Team & Environment
You will support Project Managers, Team Leads, and Solution Line leadership within the Project Management Office (PMO) and legal technology and operations group.
Work Mode
This role is open to candidates in Remote, Canada; Remote, United States; and UK - Remote.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
