Pocasset, Massachusetts, United States On-site Employment USD 104,742 - 160,000 Yearly

HII Mission Technologies is hiring a Production Support Lead

About the Role

HII Mission Technologies is looking for a Production Support Lead to manage a cross-disciplinary team of 8-10 engineers supporting production operations. You will provide leadership and oversight for Triage Engineering, Material Review Board (MRB), and Failure Review Board (FRB) functions, serving as the primary interface between engineering and the production floor to ensure rapid response to issues and effective resource prioritization.

What You'll Do

  • Supervise and mentor a team of lead, mid-career, and junior engineers across multiple technical disciplines, including performance management, professional development, and workload balancing.
  • Interface directly with production floor management to coordinate engineering support, prioritize competing demands, and align production schedules with engineering resource allocation.
  • Manage prioritization and allocation of tasking across Production Support sub-groups (Triage, MRB, FRB) to optimize production throughput and minimize line downtime.
  • Oversee rapid response triage activities and Material Review Board (MRB) engineering to ensure timely disposition of issues and nonconforming material.
  • Direct Failure Review Board (FRB) processes, ensuring comprehensive failure investigations, root cause analysis, and effective corrective action implementation supporting FRACAS and FACAR deliverables.
  • Coordinate cross-functional collaboration with other IPS groups and external stakeholders including Design Engineering, Quality, Manufacturing Engineering, and Supply Chain.
  • Establish and monitor key performance metrics for production support activities and develop process improvements to enhance team effectiveness.
  • Serve as escalation point for complex technical issues requiring management decision-making or cross-functional coordination.
  • Participate in workforce planning, talent acquisition, and succession planning for the Production Support team.
  • Design manufacturing processes, procedures, and production layouts for assemblies, equipment installation, processing, machining, and material handling.
  • Design arrangement of machines within plant facilities to ensure the most efficient and productive layout.
  • Design sequence of operations and specify procedures for the fabrication of tools and equipment that affect product performance.
  • Adapt machine or equipment design to factory and production conditions.
  • Inspect performance of machinery, equipment, and tools to verify efficiency, and investigate and initiate corrective action of problems to ensure product quality.
  • Develop manufacturing processes applicable to statistical process control.
  • Provide guidance to engineering regarding design concepts and specification requirements to best utilize equipment and manufacturing techniques.
  • Ensure processes and procedures are in compliance with regulations.

What We're Looking For

  • 9 years relevant experience with a Bachelor's in a related field; 7 years with a Master's; 4 years with a PhD or Juris Doctorate; or a High School Diploma/equivalent and 13 years relevant experience.

Nice to Have

  • Must be a US Citizen and able to obtain and maintain a government clearance.
  • Proven ability to supervise and develop engineers at various career levels in a cross-disciplinary technical environment.
  • Strong production floor interface experience with demonstrated ability to understand manufacturing operations and prioritize competing demands.
  • Experience managing multiple concurrent engineering support activities with varying urgency and complexity.
  • Experience with Material Review Board (MRB) processes, failure analysis, root cause investigation, and corrective action systems (FRACAS/FACAR).
  • Knowledge of root cause analysis methodologies (8D, 5-Why, Fishbone, etc.) and experience developing and tracking key performance indicators (KPIs).
  • Strong technical writing and presentation skills with knowledge of DoD, Navy, or other government engineering standards and requirements (MIL-STDs, etc.).
  • Strong interpersonal and communication skills with ability to influence across organizational boundaries.
  • Proficient in the use of PCs and word processing, spreadsheet, presentation, desktop applications, and electronic mail programs.
  • Demonstrated competencies in leadership and people management, production operations understanding, priority management and resource allocation, technical knowledge across multiple engineering disciplines, problem-solving and decision-making under pressure, cross-functional collaboration, performance management and coaching, strategic thinking and process improvement, and ethical conduct and professional integrity.

Team & Environment

You will lead a team of 8-10 engineers, managing a cross-disciplinary group of lead, mid-career, and junior engineers.

Benefits & Compensation

  • Salary: $104,742.00 - $160,000.00
  • Best-in-class medical, dental and vision plan choices
  • Wellness resources and employee assistance programs
  • Savings Plan Options (401(k)) and financial planning tools
  • Life insurance and employee discounts
  • Paid holidays and paid time off
  • Tuition reimbursement
  • Early childhood and post-secondary education scholarships
  • Bonus/other non-recurrent compensation occasionally offered for qualified positions

Work Mode

This role is onsite.

HII Mission Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Required Skills
Production SupportTroubleshootingIncident ManagementProblem ManagementChange ManagementITILService DeskMonitoringScriptingAutomation
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About company
HII Mission Technologies

HII designs, develops and operates live, virtual, constructive (LVC) solutions and provides fleet sustainment, nuclear and environmental services. A trusted partner to military customers, it maintains and modernizes naval fleets and supports the Department of Energy’s national security mission. The Mission Technologies division delivers all-domain expertise and advanced technologies including C5ISR, AI and Big Data, cyber operations, synthetic training environments, and unmanned underwater vehicles.

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Job Details
Department Engineering
Category other
Posted 14 days ago