Responsibilities
- Collaborate with on-site and remote leadership to support daily operations and administrative functions
- Help coordinate and supervise production team members during standard and overtime hours
- Track active print jobs and relay critical details such as proof approvals, special instructions, and shipping requirements to relevant teams
- Act as the primary point of contact for clients on matters involving print specifications and production expectations
- Ensure projects meet deadlines and adhere to budget and cost constraints
- Instruct production personnel on correct shop protocols, workflows, and equipment handling
- Manage maintenance schedules and upgrades for large-format printers, and suggest technology improvements for efficiency
- Oversee the organization and availability of materials, supplies, and inventory to maintain smooth operations
- Address and resolve client concerns and escalated issues promptly and professionally
- Provide cross-functional support across departments and assist in production tasks when necessary
- Carry out additional responsibilities as directed to support shop performance
Work Arrangement
On-site
