Shape the future of infrastructure at scale by leading the architectural direction for mission-critical platforms that power a global SaaS environment. As a Principal Engineer, you'll define long-term technical roadmaps, solve ambiguous systems challenges, and ensure platforms are resilient, secure, and performant under real-world demands.
What You'll Do
- Define and evolve the architecture of large, distributed systems that support global operations, balancing scalability, cost, and reliability.
- Lead high-impact technical decisions across platform boundaries, influencing engineering teams and leadership through clarity and insight.
- Translate product and business goals into sustainable technical strategies, driving execution across months or quarters.
- Establish architectural standards and patterns that improve consistency, quality, and velocity across engineering domains.
- Take ownership of production outcomes—reliability, performance, and operational health—beyond design or recommendations.
- Mentor senior engineers and amplify impact through technical leadership without direct authority.
- Operate effectively in uncertain environments where problems are not fully defined, helping to frame both the challenge and the path forward.
What We're Looking For
- Proven experience building and evolving cloud-native platforms at scale, particularly in distributed or multi-tenant SaaS environments.
- Strong coding skills in Golang or Ruby, with hands-on contributions to core systems and architectural reviews.
- Deep understanding of Kubernetes as a production platform, including its impact on deployment, resilience, and operational complexity.
- Experience making strategic decisions around build vs. buy, technology adoption, and long-term platform investment.
- Ability to communicate complex technical tradeoffs clearly to engineers, executives, and non-technical stakeholders.
- A track record of leading through influence, shaping technical direction across teams and domains.
Technology Environment
You'll work with Golang, Ruby, Kubernetes, containers, microservices, CI infrastructure, and cloud-native systems. The platform leverages SaaS architecture, multi-tenancy, and scalable patterns such as Cells and OrgMover to support global users.
Our Environment
This role operates in a high-performance, globally distributed culture where innovation thrives and every perspective contributes. AI is integrated into daily workflows as a core productivity tool. Collaboration across time zones and disciplines is standard, with continuous knowledge sharing embedded in how we work. Careers grow quickly in an environment that values technical depth, clear communication, and long-term thinking.
