VistaPrint is looking for a Preview Experience Specialist to join our Preview Experience team. You will drive the production of photography assets and preview rendering projects, defining how a customer’s design looks on a product across our website, email, and Shopping Ads. Your work will be pivotal in personalizing our products and creating a memorable, tailored experience for customers.
What You'll Do
- Lead the end-to-end product preview lifecycle from conceptualisation through launch, ensuring achievements are met on schedule.
- Exercise strong individual autonomy and accountability in leading projects, decisions, and deliverables.
- Map site flows for new products and determine optimal preview technology by placement and use case.
- Scope projects, define requirements, and align cross-functional stakeholders.
- Create and edit product imagery in Photoshop; build previews using internal tools.
- Maintain and organize digital assets in the DAM according to guidelines; conduct photo research as needed.
- Partner with Product Categories, Technology, Marketing, Design, and Project Management to ensure alignment and seamless execution.
- Lead quality control to ensure previews meet brand and technical standards.
- Monitor timelines, identify risks and bottlenecks, and proactively implement solutions.
- Document preview processes, standards, and guidelines.
- Communicate project status, remove blockers, and lead handoffs across teams.
- Support new technology initiatives and customer experience enhancements impacting previews; define and ensure asset requirements are met.
- Drive process improvements to increase efficiency, scalability, and delivery speed.
- Participate in pilots and experimentation to optimize workflows and tools.
- Conduct user testing; analyze results and implement data-driven improvements.
- Troubleshoot and resolve on-site and off-site technical issues.
- Champion a customer-first mentality in all decisions and deliverables.
What We're Looking For
- 3 years of experience with customer facing photography and/or design.
- Proficient Photoshop experience (tools, layer structure, masking, smart objects).
- Asset management experience.
- Experience in project management or a related role.
- Strong communication and collaboration skills.
- Excellent organizational and time management abilities.
- A strong attention to detail and consistently ensures high-quality outcomes.
Nice to Have
- Analytical skills with the ability to use data to drive decisions.
- Proficiency in project management tools and software (Jira, Confluence, Miro, Figma, Google).
- Experience operating with various integrated web-services and large sets of data.
- Experience in an Agile practice, rituals and Kanban boards.
- Experience with AI or Photoshop AI methodologies.
Technical Stack
- Photoshop
- Jira
- Confluence
- Miro
- Figma
- Google Workspace
Team & Environment
You will collaborate with cross-functional teams, including product owners, technology, product marketing, project management, and creative functions.
VistaPrint is an equal opportunity employer.
