Responsibilities
- Fully own and manage Saudi government portals (e.g., GOSI, Qiwa, Mudad, Muqeem), ensuring accuracy, compliance, and timely submissions.
- Monitor regulatory updates of Saudi labor law, assessing impact and ensuring company compliance.
- Manage KSA employment documentation and regulatory requirements in coordination with GRO/PRO services.
- Own onboarding for KSA employees, ensuring a smooth and compliant start, including documentation, system access, and coordination with managers.
- Manage offboarding processes, ensuring compliant closures including documentation, asset retrieval, and access disablement.
- Support Managers in ensuring smooth employee transitions.
- Act as the first point of contact for employee queries and concerns, ensuring timely and professional resolution.
- Support conflict resolution and employee relations matters in coordination with the People Team.
- Ensure adherence to company policies and local labor regulations.
- Escalate risks appropriately and maintain discretion in sensitive cases.
- Own HRIS data accuracy for KSA employees, ensuring real-time updates and proper documentation.
- Maintain accurate employee lifecycle records including leaves, benefits, personal documents, and status changes.
- Manage employee medical insurance enrollment, renewals, upgrades, and claims support.
- Ensure compliance with local insurance requirements and policy standards.
- Maintain accurate tracking of company assets (laptops, SIM cards, equipment) and assigned ownership.
- Coordinate issuance, retrieval, and inventory reporting.
- Champion AstroLabs’ culture and values by acting as a cultural ambassador within the KSA office, identifying behaviors or trends that may compromise our values, and proactively addressing them in coordination with the People Team.
- Design and coordinate local engagement initiatives including birthday celebrations, work-anniversary celebration, recognition moments, team-building activities and events.
- Support employee experience initiatives that strengthen engagement and retention.
Work Arrangement
Remote (Country)
Team
Structure: Teams operate across Dubai, Riyadh, Lebanon, and other remote locations, working as one connected unit.
