About the Role
Role details below.
Responsibilities
- Serve as the liaison between Operations leadership and department leaders across the organization.
- Lead and implement operations-focused projects, ensuring alignment with the company’s strategic goals; communicate the value and impact to stakeholders across the company.
- Develop and enforce standards for project tracking, communication, and documentation alongside operations and project management leadership.
- Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives.
- Proactively identify operational inefficiencies, bottlenecks, or risks and develop solutions.
- Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.
Requirements
- Bachelor's degree.
- 5+ years of experience managing operational projects.
- Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite).
- Adaptable learner who can quickly master new tools and technologies.
- Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Experience driving operational improvements and implementing best practices.
- Ability to work both independently and within a collaborative, team-oriented environment.
- Experience working in a high-growth, ambiguous and entrepreneurial environment.
Nice to Have
- PMP certification or similar (preferred).
- Prior experience in the gaming or fintech industry is a plus.
Additional Information
- Background check includes: Criminal history check, Employment verification, Education verification, Credit history check, Professional license verification
- The background check is relevant due to responsibilities involving handling sensitive financial information / managing budgets / accessing funds and accessing confidential company data
- Applicants are encouraged to inquire about their rights under the Fair Chance Act
- Xsolla is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law
- Qualified applicants with criminal histories are considered in accordance with the Fair Chance Act
- Data privacy inquiries can be directed to careers@xsolla.com
- By submitting the job application form, applicants consent to Xsolla processing their data for career-related inquiries