Attentive is hiring an Operations & Industry Solutions - Senior Consultant

Responsibilities

• Working directly with clients, including senior executives, across a wide range of organisations to drive operational excellence and deliver transformational change.
• Reporting to Directors and Partners who provide guidance and direction, while also supporting learning and career development.
• Defining and managing project scope, guiding project-based delivery teams, and providing clients with insights to improve organisational performance and outcomes.
• Delivering improvements in the areas of process and cost optimisation, procurement, digital operations, asset management and programme delivery.
• Gaining exposure to a range of industries and continuing to learn every day, developing core capabilities.

Requirements

• 3+ years’ experience in professional services, delivering complex public sector programmes across government domains.
• Hands-on experience delivering transformation initiatives, including digital service implementations, system transitions, and process redesign across large-scale programmes.
• Strong understanding of operational delivery in public sector environments, with the ability to translate strategic objectives into improved user journeys, service performance, and measurable outcomes.
• Strong analytical capability, with proven experience using tools such as Google Analytics, Power BI, and Excel to interpret performance data, identify inefficiencies, and drive evidence-based improvements.
• Demonstrated ability to build trusted stakeholder relationships, working closely with product owners, delivery managers, and multidisciplinary teams to align on solutions and drive delivery.
• Confident communicator, experienced in translating complex technical and operational concepts into clear, actionable insights for both technical and non-technical audiences.
• Highly developed interpersonal skills, with experience leading workshops, facilitating cross-functional collaboration, and navigating change across diverse programme teams.
• Awareness of emerging digital and analytical tools, including AI in programme management and modern data platforms, with experience contributing to thought leadership and innovation initiatives.
• Passion for developing others, with experience mentoring junior team members, leading early careers initiatives, and coaching colleagues on programme assessment tools and delivery approaches.

Benefits

• Flexible work arrangements – work in a way that suits you, us, and our clients best.
• Subsidised professional qualifications and paid professional memberships.
• Subsidised health insurance.
• Income protection insurance.
• 22 days annual leave.
• Social events, social sports teams, and monthly firm drinks.
• A focus on wellness and well-being.
• Community-focused volunteer days.
• A focus on the environment and sustainability.
• Plus much more.

Work Arrangement

Remote (City/Region) — Wellington

About this team

We are a rapidly growing team currently looking for talented people to join our Wellington-based team. Our people have widely varied backgrounds but are united by a passion for creating a lasting impact for our clients. At Deloitte, the success of our business is founded on recruiting the best people who share our values and relish the opportunity to embrace change, making a difference on every engagement. We are committed to fostering a diverse and inclusive culture. We are fair in our behaviours and our policies promote equal opportunity for all.

What will your typical day look like?

You will be working directly with clients, including senior executives, across a wide range of organisations to drive operational excellence and deliver transformational change. You will be reporting to Directors and Partners who will provide guidance and direction, while also supporting your learning and career development. You will also be responsible for defining and managing project scope, guiding project-based delivery teams and providing clients with the insights to improve their organisational performance and outcomes in the areas of process and cost optimisation, procurement, digital operations, asset management and programme delivery. The broad nature of our client base means that you will have the opportunity to gain exposure to a range of industries and to continue to learn every day, developing your core capabilities.

So, who is Deloitte in Aotearoa?

We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems. Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services. Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi. We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.

Our workplace and culture

We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.

Deloitte New Zealand rewards

We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration. We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing, and the importance of personal connection, this is the Deloitte experience.

Additional Information

• The successful applicant will receive a salary between $110,000 and $125,000 NZD for this role.
• We are proud to be an equal opportunities employer.
• We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria.
• Please be aware of phishing attempts posing as Deloitte recruiters.
• Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte.
• If you receive a suspicious email, verify its authenticity by contacting us at NZinfo@deloitte.co.nz.