Geeks on Site is seeking an On-Call IT Field Technician to provide on-site technical support for residential and small business customers in Indianapolis and Anderson. As an independent contractor, you will independently accept and complete service calls for a wide range of tech needs, including computers, networks, printers, and scanners. This is a flexible role with no guaranteed hours.
What You'll Do
- Diagnose and repair hardware/software issues on Windows and macOS systems
- Resolve boot errors, OS issues, and login problems
- Set up or troubleshoot Wi-Fi and wired internet connections
- Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
- Configure or connect printers and scanners (Canon, HP, Brother, etc.)
- Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
- Perform general maintenance on multifunction printers (MFPs)
- Reinstall operating systems using bootable USBs or recovery media
- Install remote tools or shortcuts as requested
- Communicate clearly with customers and provide basic post-service support
- Document service visits and escalate complex issues as needed
What We're Looking For
- Experience diagnosing and repairing hardware/software on Windows and macOS
- Ability to resolve boot errors, OS issues, and login problems
- Proficiency in setting up and troubleshooting Wi-Fi and wired internet connections
- Experience replacing or upgrading computer hardware (HDD, RAM, cooling fans, etc.)
- Experience configuring and connecting printers/scanners (Canon, HP, Brother, etc.)
- Knowledge of common printer error codes and troubleshooting
- Ability to perform general maintenance on multifunction printers (MFPs)
- Ability to reinstall operating systems using bootable USBs or recovery media
- Ability to install remote tools or shortcuts as requested
- Strong customer communication skills and ability to provide basic post-service support
- Ability to document service visits and escalate complex issues
- Must be an independent contractor able to accept on-call work in the Indianapolis/Anderson area
Technical Stack
- Windows
- macOS
- Canon printers
- HP printers
- Brother printers
- Multifunction Printers (MFPs)
Team & Environment
You will be part of a network of independent on-call technicians.
Benefits & Compensation
- Flexible schedule - accept jobs based on your availability
Compensation: $35/hour (on-site).
Work Mode
This is a local, on-site role. You will accept jobs based on your availability. Service locations include Indianapolis and Anderson, Indiana.
