Mercier Consultancy MD was looking for a Norwegian Speaking Customer Service for Online Delivery Company in Greece

Mercier Consultancy Bulgaria is currently searching for a Norwegian-speaking Customer Service Representative to join our team, focused on supporting our Online Delivery Company operations in Greece. In this dynamic position, you will aid Norwegian-speaking clients with delivery inquiries, order statuses, payment challenges, and general service questions. Your primary objective will be to deliver outstanding service throughout customers' online shopping journey. If you are enthusiastic about customer support and thrive in a dynamic environment, we would be thrilled to welcome you to our team! Responsibilities - Deliver exceptional customer service in Norwegian for all online delivery service inquiries - Support customers with order placement, delivery tracking, and return management - Address questions about product details, pricing, and promotional campaigns - Efficiently and professionally resolve customer complaints and concerns - Accurately record customer interactions and feedback - Coordinate with different departments to ensure prompt customer needs fulfillment - Remain informed about service modifications, promotions, and product offerings to provide effective customer assistance Requirements - Norwegian and English fluency in both written and spoken communication - Customer service background, ideally in e-commerce or logistics sectors - Exceptional communication skills with emphasis on customer satisfaction - Capacity to manage multiple customer inquiries simultaneously - Advantageous knowledge of customer service software or online ordering platforms - Meticulous and proficient in effective problem resolution - Adaptability to work flexible hours, including weekend and holiday shifts if necessary Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Fully Paid Training - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...