Responsibilities
- Support and maintain wired and wireless network infrastructure, including switches, access points, firewalls, and cabling
- Troubleshoot network connectivity issues across user endpoints, conference rooms, labs, and office environments
- Assist with network configuration tasks such as VLANs, DNS, DHCP, and IP addressing
- Support VPN and secure remote access solutions in coordination with the IT/Cyber team
- Provide hands-on support for user endpoints running macOS, Ubuntu/Linux, and Windows
- Assist with provisioning, setup, and maintenance of endpoint devices and peripherals
- Support basic server and virtualization environments (e.g., VMware) as needed
- Manage user access and device connectivity using tools such as JumpCloud, Jamf, Intune, or equivalent platforms
- Support audio/visual systems in conference rooms and collaboration spaces, including setup, testing, and troubleshooting
- Ensure reliable network and system connectivity for meetings, presentations, and company events
- Coordinate with on-site staff to support day-to-day IT and A/V needs
- Implement and follow IT and network security best practices, including patching, secure configurations, and access controls
- Assist with enforcing data protection and export-controlled data handling requirements (e.g., 10 CFR Part 810)
- Support backup, recovery, and basic monitoring solutions for network-connected systems
- Work closely with the IT/Cyber team to support infrastructure improvements and new technology deployments
- Assist with network and systems upgrades, refreshes, and expansions
- Document network diagrams, configurations, procedures, and troubleshooting steps
- Identify recurring issues and propose practical improvements to enhance reliability and user experience
Requirements
- 2+ years of experience in a Network Technician, IT Support, Systems Technician, or similar role
- Networking or IT certifications such as CompTIA Network+, A+, Security+, CCNA or equivalent
- Hands-on experience supporting network infrastructure and endpoint connectivity
- Working knowledge of macOS, Linux (Ubuntu), and Windows operating systems
- Experience supporting A/V systems and on-site IT environments
- Must be considered a “U.S. Person” under 8 U.S.C. 1324b(a)(3)
- Must be local to Santa Clara, CA and able to provide on-site support
Nice to Have
- Experience with VMware or basic virtualization concepts
- Familiarity with regulatory or compliance-driven environments (e.g., NIST, DOE, export controls)
- Experience using scripting or automation tools to streamline IT or network operations
Benefits
- Flexible time off
- Equity
- Competitive pay
- 401k
- Health insurance
- FSA
- Flexible work hours
- Other benefits
Work Arrangement
On-site
Additional Information
- Oklo requires remote employees to travel to headquarters (Santa Clara, CA) twice a quarter annually, based on business or team needs, including attendance at team meetings, off-sites, and other company events or gatherings.
- For the first two weeks of onboarding, employees are required to be in person at headquarters in Santa Clara, CA.
- This position may involve access to information subject to U.S. export control laws. Only applicants who meet the definition of a U.S. person under applicable laws may be eligible.
