10 City Place, West Palm Beach, Florida, United States Hybrid Employment

ServiceNow is hiring a Mgr, Solution Consulting

About the Role

Lead a team of solution consultants to deliver exceptional client experiences, driving product adoption and revenue growth through strategic consulting and project management.

Responsibilities

  • Oversee the delivery of consulting services to clients, ensuring alignment with business objectives.
  • Manage a team of solution consultants, providing guidance and support to drive client success.
  • Develop and implement strategies to drive product adoption and revenue growth.
  • Collaborate with cross-functional teams to deliver integrated solutions that meet client needs.
  • Manage project timelines and budgets, ensuring on-time and on-budget delivery.
  • Identify and pursue new business opportunities to drive growth and expansion.
  • Provide thought leadership and expertise to clients, helping them achieve their business goals.
  • Develop and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.
  • Stay up-to-date with industry trends and best practices, incorporating them into consulting services.
  • Mentor and coach team members, helping them develop their skills and advance their careers.
  • Manage client expectations, ensuring satisfaction and driving repeat business.
  • Develop and deliver training and enablement programs to educate clients on product features and benefits.
  • Collaborate with the sales team to develop and deliver winning proposals and presentations.
  • Manage the consulting services portfolio, ensuring it meets the needs of clients and drives revenue growth.
  • Develop and implement consulting methodologies and frameworks to drive consistency and quality.
  • Manage client feedback and use it to drive continuous improvement in consulting services.
  • Develop and maintain a network of industry contacts and partners to drive business growth.
  • Manage the consulting services budget, ensuring it is aligned with business objectives and delivers value.
  • Develop and implement a client success strategy, ensuring clients achieve their desired outcomes.
  • Manage the consulting services team, ensuring it is aligned with business objectives and delivers value.
  • Develop and implement a go-to-market strategy for consulting services, ensuring it drives growth and expansion.
  • Manage the consulting services pipeline, ensuring it is aligned with business objectives and delivers value.
  • Develop and implement a client segmentation strategy, ensuring it drives growth and expansion.
  • Manage the consulting services team, ensuring it is aligned with business objectives and delivers value.

Nice to Have

  • Experience in a similar role, with a proven track record of success.
  • Experience with consulting services in a similar industry, with a proven track record of success.
  • Experience with consulting services in a similar market, with a proven track record of success.
  • Experience with consulting services in a similar region, with a proven track record of success.
  • Experience with consulting services in a similar company, with a proven track record of success.
  • Experience with consulting services in a similar team, with a proven track record of success.
  • Experience with consulting services in a similar department, with a proven track record of success.
  • Experience with consulting services in a similar function, with a proven track record of success.
  • Experience with consulting services in a similar role, with a proven track record of success.
  • Experience with consulting services in a similar industry, with a proven track record of success.
  • Experience with consulting services in a similar market, with a proven track record of success.
  • Experience with consulting services in a similar region, with a proven track record of success.
  • Experience with consulting services in a similar company, with a proven track record of success.
  • Experience with consulting services in a similar team, with a proven track record of success.
  • Experience with consulting services in a similar department, with a proven track record of success.
  • Experience with consulting services in a similar function, with a proven track record of success.
  • Experience with consulting services in a similar role, with a proven track record of success.
  • Experience with consulting services in a similar industry, with a proven track record of success.
  • Experience with consulting services in a similar market, with a proven track record of success.
  • Experience with consulting services in a similar region, with a proven track record of success.
  • Experience with consulting services in a similar company, with a proven track record of success.
  • Experience with consulting services in a similar team, with a proven track record of success.
  • Experience with consulting services in a similar department, with a proven track record of success.
  • Experience with consulting services in a similar function, with a proven track record of success.
  • Experience with consulting services in a similar role, with a proven track record of success.

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Part of a dynamic and collaborative team, working closely with cross-functional partners to drive client success and product adoption.

What You Get

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • The chance to work with a diverse range of clients and industries
  • The opportunity to drive client success and product adoption
  • The ability to make a real impact on the business and its clients
  • A supportive and inclusive team culture
  • The chance to work with cutting-edge technology and innovative solutions
  • The opportunity to develop and implement strategic consulting services
  • The ability to manage and grow a team of solution consultants

About the Team

  • The Solution Consulting team is a dynamic and collaborative group of professionals
  • The team is responsible for delivering exceptional client experiences
  • The team works closely with cross-functional partners to drive client success and product adoption
  • The team is made up of experienced solution consultants, project managers, and industry experts
  • The team is committed to delivering innovative and effective solutions to clients
  • The team is dedicated to driving growth and expansion through strategic consulting services
  • The team is focused on delivering exceptional client experiences and driving product adoption
  • The team is made up of experienced solution consultants, project managers, and industry experts
  • The team is committed to delivering innovative and effective solutions to clients
  • The team is dedicated to driving growth and expansion through strategic consulting services

Not provided

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About company
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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Job Details
Category other
Posted 2 months ago