NextCare is seeking a dedicated Medical Front Office Receptionist to represent our caring and results-driven team. This role is the first point of contact for patients, responsible for managing clinic flow, ensuring smooth operations, and providing a positive experience.
What You'll Do
- Obtain personal and insurance data from patients and input information into the EMR system.
- Monitor patient flow, including placing patients into rooms as needed.
- Complete all necessary insurance forms for registration to ensure proper reimbursement.
- Prepare daily deposit, reconciliation, and daily statistical information.
- Ensure an adequate stock of front office supplies and proper equipment function.
- Answer telephones utilizing quality customer service skills.
- Ensure patient waiting areas and restrooms are clean and reflect a positive company image.
- Manage patient appointments scheduled via the NextCare website.
- Notify the back office immediately of any urgent medical concerns a patient may be experiencing.
- Educate patients on services offered by NextCare for their current or next visit.
- Promptly notify the Clinic Manager of any patient or employee safety concerns.
What We're Looking For
- Minimum of a high school diploma or equivalent.
Nice to Have
- Medical Administrative Assistant Certificate or equivalent.
Benefits & Compensation
- Medical
- Health savings account
- NextCare employee visit program
- Dental
- Vision
- Basic life
- Voluntary employee/spouse/child life
- Long term disability
- Short term disability
- Employee assistance program
- Critical illness
- Accident
- Legal
- Identity theft
- Paid time off
- 401(k) Plan benefits
- Shift differential benefits (for select positions)
NextCare is an equal opportunity employer.
