At CDW, we are looking for a Manager of Pre Sales - DX to lead a team of technical presales professionals delivering innovative Digital Experience solutions. In this role, you will manage day-to-day operations, coach team members, and collaborate with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth.
What You'll Do
- Lead and manage a team of presales engineers supporting Digital Experience opportunities.
- Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
- Set clear individual and team expectations, drive accountability, and celebrate successes.
- Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
- Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
- Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
- Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
- Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
- Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
- Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
- Help implement presales best practices and standard operating procedures.
- Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
- Identify gaps in tools, processes, or training and proactively recommend solutions.
- Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.
- Support the upskilling of team members to ensure technical capabilities align with evolving market demands.
What We're Looking For
- Bachelor’s degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.
- 1+ year of experience in a team lead, technical mentorship, or informal management role.
- Strong understanding of presales processes, solution development, and customer engagement strategies.
- Demonstrated ability to coach and mentor technical professionals.
- Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.
- Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
- Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
- Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity.
Nice to Have
- Prior experience in a formal people management role.
- Background in digital experience, cloud, data, AI, or software engineering.
Team & Environment
You will lead a team of presales engineers working closely with Sales, Solutions Architects, and Services teams.
Benefits & Compensation
- Compensation: $151,800 - $176,080 depending on experience and skill set.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
