Responsibilities
- Design how agents plan, act, confirm, and recover across text, voice, and UI surfaces
- Define behavior signatures for initiative, tool use, grounding, and decision quality.
- Shape visual and voice cues that help users follow agent reasoning and task progress.
- Design how voice agents listen, speak, interrupt, and confirm across long tasks.
- Write natural speech patterns that support pacing, grounding, and user confidence.
- Model edge cases: silence, barge-in, latency, and state loss.
- Partner with engineering and Ontology to define how the agent uses memory, evidence, and retrieved context.
- Identify gaps in state tracking, grounding, and contextual drift.
- Propose fixes based on transcripts, logs, and failure signatures.
- Design behaviors for when agents choose tools, how they report actions, and when they ask for user direction.
- Document patterns that clarify tool boundaries, confirmations, and rollback paths.
- Prototype sequences that show how multimodal actions support user understanding.
- Write prompts and behavioral instructions that shape reasoning, tone, and decision steps.
- Tune prompts for text, voice, and multimodal scaffolding.
- Translate ambiguous product goals into clear behavioral instructions for engineering teams.
- Create templates for confirmations, grounding, multimodal transitions, tool sequences, and recovery moves.
- Document patterns in a format that partners can adopt quickly.
- Validate new patterns through delivery work, customer pilots, or controlled testing.
- Apply agent heuristics to measure clarity, context use, respectfulness, and action quality.
- Identify drift in reasoning, tone, or tool choice across modalities.
- Share clear findings and propose changes grounded in observable behavior.
- Lead design for projects that require strong partnership with engineering, PM, and Trust.
- Highlight where behavior, memory, or tool gaps affect user outcomes.
- Help teams adopt agentic patterns that meet quality, safety, and tone standards.
- Guide designers in multimodal and agent behavior craft.
- Model best practices for testing, failure-mode analysis, and pattern reuse.
- Share examples, reviews, and artifacts that raise quality across teams.
Requirements
- Deep experience designing for agentic systems, reasoning behavior, and multi-turn workflows.
- Strong writing for both voice and text.
- Skill in shaping agent behavior across modality shifts.
- Knowledge of memory models, plan-and-act loops, and RAG-driven reasoning.
- Ability to diagnose agent failures through logs and behavioral signatures.
- Experience creating reusable behavioral patterns that scale.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Additional Information
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