OpenText is looking for a Lead Site Reliability Administrator to build solutions that enhance the availability, performance, and stability of our services. As part of our cloud DevOps organization, you will use creative problem-solving to develop and implement solutions that operate at scale and automate away repetitive work.

What You'll Do

Use technical knowledge and creativity to drive down incidents through proactive monitoring and alerting.
Provide attention to incidents according to Service Level Agreements.
Provide continuous feedback to development teams on system stability, defect analysis, and system enhancements.
Develop runbooks and patterns to sustain applications in a production environment.
Participate in technical discussions and drive transition to sustain activities with development teams.
Work with IT business and development partners to develop new capabilities for monitoring key performance indicators.
Take ownership and accountability for the incident resolution process, participating in RCA and SWAT investigations.
Plan for validation and verification of changes deployed by infrastructure and development teams.
Participate in day-to-day real time advanced level technical support and troubleshooting on issues reported from users.
Complete rotating shift work and on-call rotation as required for 7x24x365 support.

What We're Looking For

Strong expertise in Linux systems with the ability to understand, maintain, and develop scripting software (e.g., Shell, Python, Perl, JavaScript).
Hands-on experience with cloud infrastructure (Google Cloud, AWS, Azure) and PaaS technologies such as Kubernetes, Cloud Foundry, and BOSH.
Solid understanding and operational experience with containerization (Docker, rkt, Mesos) and microservices/RESTful architectures.
Proficient in Continuous Delivery and automation tools like GitOps, Ansible, Rundeck, or Argo CD.
Skilled in middleware and application support, including Apache, Tomcat, Spring, and Java-based frameworks such as Struts or Spark.
Experienced with databases and storage, both RDBMS (Oracle, Postgres, MariaDB) and NoSQL (Cassandra).
Knowledgeable in monitoring and observability, using tools like New Relic, Dynatrace, AppDynamics, Zabbix, check_mk, and centralized logging systems like Graylog or Kibana.
Familiar with messaging and search technologies such as Kafka, RabbitMQ, Solr, and Elasticsearch.
Demonstrated ability to diagnose and troubleshoot complex issues in high-throughput applications, with a strong grasp of security best practices and ITIL principles.
Proven leadership and collaboration skills—able to drive scalable solutions, manage multiple priorities, and work both independently and within cross-functional teams.

Technical Stack

Linux, Shell, Python, Perl, JavaScript
Google Cloud, AWS, Azure, Kubernetes, Cloud Foundry, BOSH
Docker, rkt, Mesos, GitOps, Ansible, Rundeck, Argo CD
Apache, Tomcat, Spring, Java, Struts, Spark
Oracle, Postgres, MariaDB, Cassandra
New Relic, Dynatrace, AppDynamics, Zabbix, check_mk, Graylog, Kibana
Kafka, RabbitMQ, Solr, Elasticsearch

Team & Environment

You will be part of a cloud DevOps organization.

Benefits & Compensation

Compensation range: $103,250 - $153,250
Thoughtfully designed benefits package that supports physical, emotional, and financial wellbeing.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds.