Teleperformance is hiring a Lead Prospector to drive our client reactivation efforts in the biotechnology sector. In this remote role, you'll be instrumental in reconnecting with former customers, understanding their evolving needs, and reintroducing relevant scientific solutions to foster renewed business partnerships.
What You'll Do
- Analyze historical customer data to identify dormant accounts and prioritize your outreach.
- Initiate contact via phone, email, and other channels to re-engage past clients.
- Present relevant product offerings tailored to each client’s previous interests and current industry needs.
- Build trust and rapport to understand client challenges and propose appropriate biotech solutions.
- Collaborate with Sales and Marketing teams to develop targeted campaigns for reactivation.
- Maintain accurate records of all interactions and progress in CRM systems.
- Track performance metrics and contribute to strategies for continuous improvement.
What We're Looking For
- Proven experience in sales, lead generation, or client prospecting—preferably within biotech or life sciences.
- Strong communication and negotiation skills.
- Ability to understand and explain complex scientific products and solutions.
- Familiarity with CRM tools and data analysis.
- A self-motivated, goal-oriented professional comfortable working independently.
- Native or advanced proficiency in French and English.
- A B2 level or higher in either Spanish or Italian.
Nice to Have
- Process Excellence: Systematically improving organizational processes.
- Collaboration: Working effectively with others to achieve common goals.
- Communication: Exchanging information through various channels.
- Emotional Intelligence: Understanding and managing emotions.
- Open Mindedness: Considering diverse perspectives.
- Critical Thinking: Evaluating information for informed decisions.
- Solution Orientation: Focusing on practical solutions.
- Entrepreneurship: Innovative, proactive mindset.
- AI Proficiency: Understanding and leveraging AI concepts.
- Data Literacy: Reading, interpreting, and analyzing data.
Team & Environment
You will collaborate closely with our Sales and Marketing teams to align on strategy and maximize reactivation success.
Benefits & Compensation
- A full-time position with working hours from Monday to Friday, 9am to 6pm.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Opportunity to work with advanced biotechnology products.
- Supportive team environment and professional development.
- Flexible work arrangements and modern tools.
- Compensation: 20.200€ gross/year.
Work Mode
This is a remote position open to candidates based in Spain.
At TP we do business with people, for people. We want our employees to be inspired and motivated. TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
