Patrique Mercier Recruitment is hiring an Italian Speaking Live Chat Gaming Advisor -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to showcase an outstanding opportunity for an Italian-Speaking Live Chat Gaming Consultant. This position is ideal for professionals passionate about the gaming industry and dedicated to delivering exceptional customer support in a vibrant and interactive setting. Responsibilities - Interact with Italian-speaking clients through live chat, ensuring swift and professional assistance - Resolve queries related to gaming accounts, promotional offers, and gameplay challenges - Update customers about emerging game launches, innovative features, and current promotional campaigns - Record customer interactions precisely within the CRM system for tracking and subsequent follow-up - Engage with team colleagues to exchange insights and elevate overall customer satisfaction levels - Collect and evaluate customer input to drive service improvement strategies - Remain current with emerging gaming trends and organizational offerings to provide knowledgeable customer support Requirements - Native or near-native fluency in Italian and English, encompassing written and verbal communication - Previous background in customer service or gaming support roles is advantageous - Profound enthusiasm for digital gaming and comprehensive understanding of gaming ecosystems - Superior communication capabilities with an inviting and accessible interpersonal approach - Advanced proficiency in live chat platforms and comprehensive familiarity with CRM technologies - Exceptional analytical problem-solving capabilities and adaptability in high-energy environments - Flexibility to accommodate varied shift schedules, including evening and weekend assignments Benefits - Attractive Monthly Compensation - Monthly Performance-Based Incentive - Comprehensive Paid Training Program - Complete Relocation Package (Airfare, Airport Transportation, and Accommodation) - Comprehensive Health Coverage - Additional Private Medical Insurance - Two Supplementary Salary Installments Annually - Additional Comprehensive Perks