Patrique Mercier Recruitment is hiring an Italian Speaking Hospitality Service Consultant -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an opportunity for an Italian-Speaking Hospitality Service Consultant. This position is tailored for professionals passionate about the hospitality sector and skilled in delivering superior client and guest experiences. Responsibilities - Deliver exceptional customer service to Italian-speaking clients and guests across various hospitality environments. - Handle inquiries, bookings, and service requests through phone, email, and direct interactions. - Support clients in comprehending available hospitality services and amenities. - Efficiently and professionally address and resolve customer concerns to guarantee guest satisfaction. - Work collaboratively with team members and departments to ensure a smooth guest experience. - Stay current with hospitality industry trends and services to provide expert recommendations. - Record and track client interactions and feedback for continuous quality improvement. Requirements - Native or near-native fluency in both Italian and English, written and verbal. - Demonstrated experience in customer service, preferably within hospitality settings. - Exceptional interpersonal and communication capabilities. - Proven ability to manage multiple tasks and prioritize effectively in dynamic environments. - Advanced problem-solving skills with a customer-centric approach. - Comprehensive understanding of hospitality services and clear communication strategies. - Advanced proficiency in CRM systems and Microsoft Office applications. Benefits - Comprehensive Private Health Insurance - Extensive Training & Development Programs - Performance-based Bonus Opportunities - Two Additional Full Salaries Annually - Fully Covered Relocation Package (flight, transfer, accommodation) - Complimentary Greek Language Lessons, Exclusive Discounts, and Additional Perks