Responsibilities
- Managing and maintaining on-premise IT infrastructure, including servers, networks, and related hardware/software
- Supporting and administering cloud-based services and integrations
- Monitoring system performance, troubleshoot issues, and resolving issues to minimize downtime
- Overseeing device management systems (MDM) for laptops, servers, and mobile devices
- Providing technical support for employees (hardware, software, and network) both on-site and remote
- Executing onboarding and offboarding tasks, including account provisioning and hardware setup
- Planning and implementing upgrades, migrations, and system enhancements
- Tracking and managing IT assets, hardware inventory, and software licenses
- Maintaining and building accurate documentation of system configurations, processes, and procedures
- Managing and testing backups, disaster recovery, and business continuity procedures
- Implementing security measures such as access controls, patch management, and event logging
- Supporting identity and access management (IAM) practices in collaboration with IT/security leads
- Helping to prepare for audits, compliance checks, and access reviews
- Coordinating with teams on vulnerability management and incident response
- Providing input on vendor assessments and service provider reviews
Requirements
- 3+ years of hands-on experience in system administration and IT support
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Strong knowledge of operating systems (Windows, Linux, and macOS), server administration, and virtualization technologies
- Experience managing IT infrastructure including servers, networks, and storage systems
- Familiarity with security principles, including access controls, patch management, and security audits
- Proficiency in network configuration and troubleshooting (TCP/IP, DNS, DHCP)
- Knowledge of scripting languages (e.g., Python) and automation tools
- Strong problem-solving skills and ability to troubleshoot complex technical issues
- Excellent communication and interpersonal skills to work effectively with employees at all levels
- Detail-oriented, organized, and able to manage multiple priorities
- Collaborative team player with a continuous learning mindset
- Fluent in English
Nice to Have
- Relevant certifications (e.g., CompTIA A+/Network+/Security+, or similar)
- Experience with Docker and containerization
- Knowledge of security frameworks (e.g., ISO 27001, CIS)
- Experience with Google Workspace and cloud-based device management
Benefits
- A full-time job with a competitive salary package.
- You are provided with the tools & flexibility to develop yourself successfully.
- An international environment where you will interact with motivated & open colleagues from different backgrounds.
- A workplace where you can share and implement your ideas.
- A hybrid work policy, which helps guarantee an excellent work-life balance.
Work Arrangement
Hybrid
Team
Structure: Growing IT team with shared responsibilities.
Additional Information
- Requires being in the office 4 days per week.
- Employees use Linux, macOS, and Windows.
- Fluent in English.
