Responsibilities
- End-to-end implementation ownership
- Lead multiple projects from discovery → design → execution → validation → handoff
- Technical leadership (hands-on)
- Act as the primary technical authority across projects, making decisions and executing when needed
- Successful delivery outcomes
- Ensure projects are delivered on time, within scope, and to a high standard of quality
- Client confidence
- Translate technical decisions into clear expectations and build trust throughout the project lifecycle
- Lead and execute implementations, migrations, and integrations
- Break down ambiguous requirements into clear technical plans
- Identify risks early and proactively solve them
- Manage/Context switch between various projects (Dependent on timeline)
- Troubleshoot complex issues during deployment (not escalate them)
- Partner with Project Managers to align scope, timelines, and expectations
- Create clear documentation (design, implementation, validation, handoff)
Requirements
- Proven implementation ownership
- 6+ years in IT / systems / infrastructure / SaaS environments
- Strong SaaS ecosystem experience
- Okta
- Intune
- Iru (formerly known as Kandji)
- Jamf
- Google Workspace
- Microsoft 365
- Hands-on + leadership balance
- Client-facing confidence
Benefits
- 100% covered health, dental and vision insurance for you, 50% for dependents
- Paid Parental Leave
- HSA/FSA eligibility
- Access to a variety of mental health programs
- 401(k) + 4% company matching
- Annual Bonus Program
- Flexible Time Off
- Flexible certification and learning stipends and reimbursements
- Biannual company retreats
- Social events
- Wellbeing events and programs
- Home internet and mobile reimbursement
- Monthly meal stipend
- Commuter benefits
