Eli Zeta Group is hiring a German-speaking Internal Sales Representative to join our team. This key role is ideal for a motivated individual who enjoys blending technical sales with excellent customer support in a digital-first environment. You will support our fast-growing online sales operations specifically for the German and Austrian markets.
What You'll Do
- Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs.
- Prepare and follow up on quotations, actively converting inquiries into orders.
- Enter customer orders into our systems and ensure excellent after-sales support via phone and email.
- Learn and continuously deepen your understanding of our products to deliver added value to customers.
- Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback.
What We're Looking For
- Experience with technical or technological products is essential.
- Comfort understanding and explaining complex products to customers.
- Native-level German language proficiency is required.
- Strong organizational skills and a self-starter attitude.
- Excellent communication skills and a genuine interest in helping customers.
- Solid understanding of digital tools (e.g., CRMs, e-commerce platforms, email support systems).
Nice to Have
- Experience in e-commerce or online customer interactions is a strong plus.
- Proficiency in either English or Spanish is beneficial.
Team & Environment
You will join a 50-person team within the e-commerce division of Gram Group.
Benefits & Compensation
- A dynamic role in a fast-growing and forward-thinking company transforming an old-fashioned industry.
- Real impact: your work directly influences customer satisfaction and business growth.
- Remote work flexibility and a supportive, collaborative culture.
- Competitive compensation and professional development opportunities.
Work Mode
This is a hybrid role based in L'Hospitalet de Llobregat, Spain.
Eli Zeta Group is an equal opportunity employer.
