SanMar is hiring a part-time Inside Sales Representative fluent in both English and Japanese for night shift work. In this remote role, you will be responsible for renewing and retaining existing customer software subscriptions, closing sales, and building lasting customer relationships. Our mission-focused company is dedicated to bringing workers home safe every day through our training products and compliance platform.
What You'll Do
- Renew and retain existing customers' software subscriptions.
- Close sales and achieve regular quotas.
- Maintain a database of prospects and opportunities.
- Nurture and build relationships with customers.
- Maximize customer retention rates through effective sales techniques over phone and email.
- Execute the renewal process to ensure Annual Recurring Revenue (ARR) is retained.
- Validate customer concerns, handle questions, and secure their business.
- Partner closely with Inside Sales colleagues and other internal partners.
- Learn a diverse set of technological tools to support win rate.
- Maintain accurate and up-to-date information in Salesforce.
- Prioritize and manage time and tasks effectively.
What We're Looking For
- Fluent in speaking and writing in English and Japanese.
- Able to effectively communicate with managers and other team members.
- Critical thinker and problem-solving skills.
- Organizational and time-management skills.
- Decision-making skills.
- High sense of urgency and persistence.
- Strongly positive attitude with a mindset for finding solutions and ways to win.
- Highly entrepreneurial and success-oriented.
- Keen inclination to learn new technologies and put them into practice.
Nice to Have
- 1 – 2 years of B2B inside sales experience.
- Proven track record of success with meeting and exceeding quota.
- Consistent record of providing excellent customer service.
- Demonstrated knowledge of sales telephony systems and Salesforce.
- In-depth knowledge of performance metrics.
Technical Stack
- Salesforce
Team & Environment
You will be part of the renewals team, partnering with Inside Sales colleagues and other internal partners.
Benefits & Compensation
- Work with a global team across North America and overseas.
- Company culture cited as a top reason it's a great place to work.
Work Mode
This is a remote position open to candidates located in the US.
SanMar is an equal opportunity employer.
