Responsibilities
- Design and implement cloud-native infrastructure that powers core product capabilities at scale.
- Build proprietary solutions (sync engines, observability pipelines, DNS management systems) that differentiate Files.com.
- Engineer infrastructure for speed, resilience, and maintainability across high-volume, distributed workloads.
- Implement security layers, access control, and compliance automation without adding developer friction.
- Reduce manual operations to zero by improving automation with Terraform, Chef, and related tools.
- Participate in on-call rotations for routine infrastructure events, while building systems that reduce incidents long-term.
- Contribute to patterns, runbooks, and best practices that keep the team productive and efficient.
Requirements
- Engineers who see infrastructure as a product — something to design, build, and evolve.
- Builders who thrive on autonomy and ownership, not maintenance and ticket queues.
- Generalists who love crossing boundaries — infrastructure today, backend or mobile tomorrow.
- Engineers who value testing, CI/CD, and reliability as much as shipping features.
- People who want to learn, grow, and contribute in a flat, high-trust organization.
What Makes This Role Different
- High-Impact Infrastructure: You’ll build systems that directly power file transfer, security, scaling, and automation for thousands of enterprise customers.
- Builder’s Mentality: This isn’t about maintaining legacy systems. It’s about architecting and delivering infrastructure as product.
- Breadth of Exposure: You won’t be siloed. Files.com engineers often move fluidly between infrastructure, backend services, mobile apps, desktop clients, and databases.
- Flat, High-Trust Culture: Every engineer has the authority to make an outsized impact. Ownership and autonomy aren’t slogans — they’re how we operate.
- Open Source Contribution: Our engineering culture encourages contributions that benefit not just Files.com, but the broader ecosystem.
- Proven Growth Paths: All of our engineering managers were promoted from within. Infrastructure Engineers here grow into technical leadership, platform ownership, or staff-level roles.
Example Projects Engineers at Files.com Work On
- Building a global, multi-region deployment system that ensures zero-downtime releases across AWS and Vercel.
- Designing a next-generation observability platform with distributed tracing, structured logging, and real-time dashboards.
- Engineering a synchronization pipeline that moves terabytes of data seamlessly between Files.com and third-party cloud providers.
- Creating self-healing infrastructure that automatically recovers from failures and scales elastically with demand.
- Developing automated compliance tooling that enforces security policies without slowing down development.
- And in the next 12 months, projects will include scaling our orchestration engines to handle hundreds of millions of API calls per day, expanding region-specific deployments, and advancing our open source contributions.
Your Growth Path
- Technical Leadership — owning major services and mentoring others.
- Staff/Principal Tracks — tackling company-wide architecture challenges.
- Open-Source Impact — contributing upstream improvements back to the ecosystem.
Additional Information
- Equity included in compensation
- Signing bonus: $1,000
- Equipment provided: Modern Apple Laptop
- Anniversary gifts included
- Team travel to cities including NYC, Austin, Nashville, Miami
