About First Due
First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.
Job Title: Infrastructure Engineer
Location: Remote - India Only
Country: India
Department: Infrastructure
Reports To: Director of Infrastructure and IT
Position Type: Full-Time
Key Responsibilities
Administer and optimize PostgreSQL databases, ensuring availability, scalability, and security.
Cloud migration and hands on experience on AWS RDS & Aurora
Manage and maintain Debian-based systems, including upgrades, kernel tuning, and package management. Monitor server performance and implement optimization measures.
Develop and maintain Bash scripts for automation of routine tasks.
Use Ansible to manage infrastructure configuration, deployment, and updates across environments.
Install, configure, and maintain Web Application Servers such as Nginx etc. Handle SSL/TLS configuration, reverse proxying, and load balancing.
Design and manage scalable infrastructure on AWS or GCP. Automate cloud provisioning and manage costs effectively.
Set up monitoring tools to proactively detect and resolve infrastructure issues. Troubleshoot and resolve system and network performance problems.
Qualifications:
Must have 7+ years of experience as a PostgreSQL DBA with strong exposure to cloud platforms (AWS) and DevOps practices
Must have 7+ years of Linux system administration experience
Hands-on experience with automation and configuration management tools (Ansible, Terraform)
Experience with cloud infrastructure, monitoring, and CI/CD pipelines
Experience with bash scripting
PostgreSQL: Proficient in database design, optimization, and troubleshooting. Experience with replication (e.g., streaming replication), clustering, and disaster recovery.
Experience with the infrastructure design, installation, development, maintenance, patching and enhancement of physical PostgreSQL RDBMS to support agile development teams and mission critical production system.
Demonstrable expertise with Migration to cloud, RDS & Aurora in conjunction with performance tuning, replication, and data warehousing. PostgreSQL Index Management
Experience with Data modelling tools
Schema handling. Database user roles and Security related permission.
Experience with developing stored procedures/queries/triggers/views etc… using various SQL scripting languages.
Be able to diagnose in real time any bottlenecks, database servers resource utilization that are challenged, etc.
AWS: Experience with EC2, RDS, S3, IAM, VPC, and CloudFormation/Terraform. GCP: Familiarity with Compute Engine, Cloud SQL, GCS, and networking.
Experience with server hardening, secure configurations, and compliance best practices.
Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.
Experience with security frameworks such as ISO 270001, NIST 800-53, CIS, etc.
Experience deploying and maintaining Splunk Enterprise/Cloud environments.
Solid understanding of networking, security best practices, and CI/CD automation
Remote - India Only Remote (Country) Full-time
First Due is hiring an Infrastructure Engineer
About company
First Due is a technology company re-imagining public safety software for fire, EMS, and industrial safety agencies. The company offers an all-in-one software suite that integrates operations from ePCR and incident command to personnel management and data analytics.
With solutions tailored for EMS, Fire, Federal, State EMS, Law Enforcement, and Industrial Fire & Safety, First Due provides configurable platforms to meet the unique needs of each agency. Their product suite includes tools for pre-incident planning, fire investigations, hydrant tracking, training, health and wellness, and mobile response.
First Due emphasizes innovation through AI and advanced data insights, aiming to streamline workflows and improve decision-making across public safety organizations. The company hosts First Due Unify, its annual user summit, to bring together users and showcase new developments.