São Paulo, Brazil On-site

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring an Information Security Engineer

Responsibilities

  • Evaluate current information security procedures and develop improved strategies utilizing existing technologies, including generative AI.
  • Lead the deployment and administration of security tools and platforms such as Endpoint Detection and Response (EDR), Threat and Vulnerability Management (TVM), software inventory controls, and email security systems.
  • Enhance and maintain monitoring systems to identify and respond to potential security threats in real time.
  • Perform regular security evaluations, vulnerability scans, and risk analyses across cloud environments, applications, and services using both automated and manual methods, including generative AI.
  • Participate fully in incident response activities, from detection to resolution and post-incident review.

Requirements

  • At least three years of hands-on experience in information security, technology, or a closely related field.
  • Proven understanding of core information security principles, IT infrastructure, internet protocols, and enterprise software.
  • Practical exposure to security testing tools and scripting.
  • Experience with key security platforms including EDR, MDM, email protection, identity providers (IdP), AWS, Azure, and similar technologies.
  • Experience deploying secure SaaS-based IT and security applications.
  • Knowledge of widely used security frameworks such as OWASP Top 10 and MITRE ATT&CK.
  • Familiarity with multiple operating systems, including ChromeOS, Linux, macOS, and Windows.
  • Proficiency in using the Linux command line and creating simple automation scripts.
  • Strong ability to communicate clearly in spoken and written English.
  • Effective time management and organizational abilities.

Nice to Have

  • Bachelor’s degree in information security, information systems, or a related discipline preferred.
  • Industry-recognized certification in information security or management information systems is a plus.
  • Experience integrating generative AI into security testing, automation, or operational workflows.
  • Hold certifications relevant to securing business-critical applications.

Work Arrangement

Remote

Other

Applicants must provide their resume in English.

Required Skills
CybersecurityLinuxMacWindows
About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Category security
Posted 13 days ago