Responsibilities
- Create and implement strategic plans tailored to assigned industrial clients.
- Discover opportunities in equipment upgrades, energy savings, process enhancements, service contracts, and major capital initiatives.
- Seek out and build connections with new industrial prospects.
- Sustain a robust sales pipeline and consistently meet revenue and profit targets.
- Deepen current customer engagements by identifying unmet requirements and upcoming initiatives.
- Establish strong relationships with key stakeholders across operations, maintenance, engineering, procurement, and executive levels.
- Conduct routine site visits to assess operational issues and business goals.
- Serve as a trusted advisor by offering industry insights, market intelligence, and technical knowledge.
- Address customer issues promptly and coordinate internal teams to ensure satisfaction.
- Assess client needs and propose suitable HVAC, mechanical, control, energy, or industrial systems.
- Work with engineering, service, project management, and manufacturer partners to design effective solutions.
- Present clear technical and financial benefits to support customer decisions.
- Help clients build business justifications and ROI analyses for capital expenditures.
- Ensure smooth handoff from sales to project execution teams.
- Maintain consistent communication throughout project delivery to align with expectations.
- Support project teams in resolving challenges and preserving customer relationships.
- Engage in post-project evaluations to capture learnings and spot follow-on opportunities.
- Track market developments, customer investment plans, and competitor actions.
- Identify new technologies and evolving industry trends.
- Share actionable market and customer intelligence with leadership and internal departments.
