IDEO is looking for a Senior Learning Experience Designer to create interactive content and experiences that help individuals and teams collaborate, innovate, navigate uncertainty, and tackle complexity. You will develop leading-edge, mostly virtual courses for a global audience.
What You'll Do
- Design and develop engaging, mostly virtual learning experiences using a mix of written content, video, visuals, frameworks, digital interactions, and collaborative activities.
- Translate cutting-edge ideas and expert knowledge into scalable, bite-sized multimedia learning that is motivating, accessible, and enjoyable.
- Collaborate closely with producers, product, and marketing partners to bring learning experiences from concept through launch, contributing to story development, approvals, and platform delivery.
- Conduct research and content development, including identifying topics and partners, interviewing subject matter experts, synthesizing insights, and shaping learning objectives and curriculum.
- Support iteration and improvement post-launch by incorporating learner feedback, contributing to learner support, and refining content to enhance the overall experience.
What We're Looking For
- 5+ years of experience writing, designing, and crafting content for online courses and learning experiences.
- Expertise in designing learning content for the professional sector (e.g., business, strategy) and/or soft-skill topics (e.g., creativity, storytelling, people leadership).
- Strategic communication ability, capable of utilizing a variety of visual and verbal mediums.
- Skilled at synthesizing and distilling information into succinct learning concepts, breaking complexity into elegance.
- Skilled at writing for a range of formats such as short-form stories, video scripts, case studies, text-based articles, and/or punchy 1-liners, flexing tone and style for different audiences.
- Experience crafting learning content and experiences that are inclusive and resonate with diverse audience needs, especially for underrepresented communities.
- End-to-end project leadership developing a digital educational experience, taking a holistic, learner-centered approach.
- Expertise in designing curriculum for soft-skill topics such as creativity, storytelling, people leadership, and/or business sectors such as strategy, innovation, design thinking, and MBA-type content.
- Previous experience with digital tools such as Mural, Figma, CMS, or LMSs like NovoEd.
Nice to Have
- Experience working with talent throughout the production/filming process, including directing talent and guiding performance.
- ‘Launch and learn’ iterative testing expertise, such as setting up experiments, developing rapid prototypes, and testing offers against strategic goals or learner needs.
Technical Stack
- Mural, Figma, CMS, LMSs such as NovoEd
Team & Environment
You will join a multidisciplinary team and work closely with partners spread across the US in three time zones. Our culture is curious and motivated by a learner’s experience, and we enjoy rolling up our sleeves to test new ideas and get things done.
Benefits & Compensation
- Salary: $70,000–$90,000 USD annual salary equivalent.
- Optional voluntary benefits through a third-party payroll vendor.
Work Mode
This is a remote position. Candidates may be based in Cambridge, MA, Chicago, IL, or San Francisco, CA.
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
