The University of British Columbia (UBC) is looking for a Capacity and Performance Associate Advisor to join its Performance Engineering team. This team provides enterprise-wide performance evaluation and tuning recommendations to measure non-functional requirements for applications and infrastructure. You will work with developers, data teams, and various infrastructure and application teams to define requirements, create tests, diagnose issues, and provide sign-off.

What You'll Do

Work with developers to define non-functional requirements.
Work with data teams to ensure data volume and integrity meet testing needs.
Create and modify performance test scripts.
Test, measure, and interpret application non-functional requirements.
Monitor application and infrastructure during tests.
Interpret infrastructure key performance indicators.
Diagnose application errors and slow performance.
Utilize DevOps tooling to automate testing.
Develop reports summarizing test results.
Participate on calls or chat during load testing and provide go / no-go recommendations.
Engage various infrastructure and application teams to receive sign-off.
Lead Proof of Concepts (POCs) with application teams, consultant firms, and product vendors.
Provide knowledge transfer to team members.
Partner with application development and production support leaders.
Engage in capacity planning discussions, forecasts, and solutions.

What We're Looking For

8 to 11 years of experience supporting enterprise applications.
Knowledge of performance testing tools such as Neoload, Loadrunner, or Jmeter.
Knowledge of monitoring tools like Dynatrace, AppDynamics, or Splunk.
Extensive experience measuring application response times, error rates, throughput, and resiliency behaviors.
Understanding of Middleware technologies, especially Java application server technologies.
Direct experience partnering with product vendors, applications teams, and support teams to resolve issues.
Customer Focus – dedicated to meeting expectations and requirements of internal and external customers.
Interpersonal Savvy – relates well to all kinds of people.
Learning and Applying Quickly – learns quickly when facing new problems.
Organizational Agility – knows how to get things done through formal and informal channels.
Perspective – can discuss multiple aspects and impacts of issues.
Priority Setting – quickly zeroes in on the critical few.
Problem Solving – looks beyond the obvious and doesn’t stop at the first answers.

Nice to Have

Bachelor’s Degree or higher preferred or equivalent work experience.
Experience with product vendor relationships.
Strong written and verbal communication skills.
Strong interpersonal and relationship skills.
Strong analytical and problem solving skills.
Demonstrated Teamwork behaviors.
Experience utilizing DevOps tools.
Experience managing large and complex end-to-end performance tests.

Technical Stack

Performance Testing: Neoload, Loadrunner, Jmeter
Monitoring: Dynatrace, AppDynamics, Splunk
DevOps tooling
Java application server technologies

Team & Environment

You will be part of the Performance Engineering team. The organization is passionate about making healthcare better by delivering world-class solutions, champions for affordable, predictable, and simple health care, always looks upward, and relentlessly innovates to make prediction, prevention, and treatment of illness and disease more accessible.