CoverGo is looking for a Health Insurance Subject Matter Expert to play a critical role in shaping and building our health insurance product capabilities. This role bridges insurance operations and technology, ensuring our platform meets the needs of insurers across global markets.
What You'll Do
- Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insights.
- Translate end-to-end health insurance processes into clear product requirements and functional documentation.
- Conduct competitor and market research to identify feature gaps, best practices, and emerging trends.
- Contribute to product planning, roadmap discussions, and prioritization from a health insurance perspective.
- Participate actively in User Acceptance Testing to validate functionality, workflows, and business logic.
- Ensure the quality, accuracy, and market relevance of health insurance features delivered on the platform.
- Work hands-on with product and engineering teams during delivery to clarify requirements and resolve domain-related questions.
- Engage with internal and external stakeholders to gather feedback and validate product direction.
- Support positioning of our health insurance capabilities by contributing domain knowledge to sales, pre-sales, and marketing efforts.
What We're Looking For
- At least 12 years of experience in the insurance industry, with strong exposure to end-to-end insurance operations.
- At least 5 years of hands-on experience specifically in health insurance.
- Deep understanding of the full health insurance lifecycle, including product setup, policy administration, claims, billing, renewals, and regulatory considerations.
- Proven ability to create clear, structured documentation such as process flows, requirements, and functional specifications.
- Strong verbal and written communication skills, with the ability to explain complex insurance concepts to technical and non-technical audiences.
- Experience working cross-functionally with product, technology, and business teams.
- A critical, forward thinker, innovator, and problem solver who thrives in a fast-paced, product-driven, and globally distributed environment.
Nice to Have
- Experience in life and/or P&C insurance.
- Having a Chartered Insurance Institute (CII) Certificate in Insurance.
- Experience working with insurance systems or digital transformation initiatives.
- Exposure to multiple markets or global health insurance products.
Team & Environment
You will work closely with product, engineering and delivery teams in a globally distributed environment.
Benefits & Compensation
- Fully Remote work arrangement.
- Flexible Leave policy.
- International Environment.
- Competitive renumeration package.
- Performance Bonus.
- Company activities and events.
- Learning and development plan.
- Remote work allowance.
Work Mode
This is a fully remote position open to a global work mode.
CoverGo deeply believes that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.
