Responsibilities
- Design and execute KYC/AML procedures: investor verification, beneficial ownership documentation, sanctions screening, ongoing monitoring.
- Maintain investor registers: track admissions, capital commitments, account statuses, and investor contact information.
- Coordinate investor closings: collect signatures, wire instructions, tax forms (W-8BEN, W-9, etc.), and data entry.
- Produce investor notices, capital call communications, and distribution instructions; ensure timely and accurate delivery.
- Establish procedures for capturing investment decisions from GPs and translating them into fund accounting entries.
- Reconcile trade data between GPs, fund accounting, custodian, and investor records; flag discrepancies daily/weekly.
- Maintain position databases and update them as investments are made, marked, exited, or distributed.
- Coordinate with fund accounting on cutoff, accruals, and performance metrics.
- Data entry standards, naming conventions, and error prevention procedures.
- Establish backup and disaster recovery procedures for critical operational data.
- Build repeatable onboarding checklists for new GPs: investor admissions, legal documentation handoffs, position tracking setup.
- Coordinate with IT on operational systems and data security.
- Interface with GPs on investor admissions, trade confirmations, and any operational questions.
- Coordinate with custodians on asset positioning, confirmations, and month-end reconciliation.
- Support the CCO on compliance evidence gathering (investor records, approvals, decision logs).
- Support fund accounting on investor reporting data and K-1 preparation.
- Manage relationships with third-party service providers: custodians, auditors, tax advisors.
- Ensure service levels are met and escalate any issues to the MD.
Requirements
- 6–12 years of operations/middle office experience at a PE firm, hedge fund, venture platform, or fund administrator.
- Hands-on experience with investor onboarding, KYC/AML, and investor register management.
- Strong knowledge of fund operational workflows: trade capture, reconciliation, and position tracking.
- Prior experience managing 2+ funds simultaneously and coordinating across investment, accounting, and compliance teams.
- Exposure to fund administration platforms and workflow management tools.
- Operational excellence: you obsess over clean data, timely execution, and process rigor.
- Problem-solver: you anticipate operational pain points and design solutions before they become crises.
- Cross-functional fluency: you speak the language of investments, accounting, compliance, and GPs.
- Teacher: you document processes, mentor junior staff, and ensure continuity even as the team scales.
- Low ego, high ownership: you are comfortable doing hands-on work (data entry, tracking, reconciliation) while also building systems.
Nice to Have
- FINRA Series 7 or Series 65 (not required, but valued).
- Prior multi-fund platform experience.
- CPA or accounting background is a plus.
- Exposure to infrastructure or venture investing.
Additional Information
- Location: Remote (preferred US timezone overlap with San Francisco HQ)
