Responsibilities
- Lead the full lifecycle of design strategy, embedding user-centered principles from executive planning through to execution
- Develop and maintain a scalable design system that ensures consistency and efficiency across platforms, devices, and content formats
- Define adaptable design standards that support global operations while allowing for regional and product-specific nuances
- Advance design practices by exploring emerging areas such as AI-enhanced workflows, mass personalization, inclusive design, and accessibility-first approaches
- Establish and monitor key performance indicators to measure the impact of design on user experience and business outcomes
- Forecast evolving user expectations and position design as a proactive force in shaping product strategy
- Recruit, mentor, and lead a team of UX, UI, and research professionals with a strong focus on customer-centric design
- Foster a team culture rooted in constructive feedback, collaboration, and ongoing skill development
- Promote the use of research and empirical evidence in guiding product decisions and strategic direction
- Support professional growth within the design team by defining clear advancement paths and learning opportunities
- Expand design thinking across departments by training non-design staff in user-centered methods
- Align design initiatives with product vision and data strategy through close partnership with product and analytics leadership
- Work in tandem with engineering teams to ensure design concepts are implemented effectively and technically feasible
- Coordinate with content, editorial, and commercial units to balance user needs with organizational objectives
- Serve as a key member of the product leadership group, contributing the design perspective to company-wide decisions
- Communicate and justify design choices to senior executives by linking them to business value and strategic goals
- Increase the influence and recognition of design as a strategic function throughout the organization
- Implement repeatable design processes that support speed, quality, and consistency in delivery
- Oversee design operations including tools, workflows, review sessions, and handoffs to other teams
- Balance long-term vision with immediate delivery demands, adjusting leadership style to context
- Make informed decisions in uncertain or complex environments, adapting strategies as conditions change
