Requirements
- 10+ years in Account Management, Customer Success, Risk, or Solutions Architecture within B2B SaaS
- 3–5+ years hiring and leading teams in high-growth environments
- Deep domain expertise in fintech, payments, fraud, AML/KYC, or compliance
- You understand how customers integrate APIs and can hold your own in technical architecture discussions
- You've presented to C-suites and boardrooms and changed minds, not just delivered updates
- You're analytically sharp — comfortable with data, AI/ML tooling, and quantifying business impact in dollars
- You default to root cause analysis, not symptom management
- You've built reporting frameworks that clients actually use to make decisions
- You can context-switch between a customer escalation at 9am and a team coaching session at 10am without dropping quality on either
- You've operated in ambiguity and built structure where none existed
- You get energy from solving hard problems in fraud and financial crime — this isn't just a vertical to you, it's a craft
Benefits
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
- 4% matching in 401k / RRSP - US and Canada specific
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
Work Arrangement
Remote (Worldwide)
Additional Information
- You can find your productive zone and work from there.
- You shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
