DICK'S Sporting Goods is seeking a Group Product Designer to join our Store Sales & Service Technology portfolio. In this role, you will lead and manage a team of Product Designers dedicated to delivering exceptional in-store and cross-channel experiences for Athletes and Teammates. You'll partner with stakeholders to shape the in-store technology experience and help mature the design practice across the organization.

What You'll Do

Manage product designers, inclusive of performance, career planning, and growth/development opportunities.
Identify and collaborate with stakeholders to improve business proficiency and influence the value of human-centered design.
Actively coach and mentor product designers and cross-functional peers on design process, frameworks, implementation, and measurement.
Guide the discovery strategy for a group of products, including methodologies for evidence gathering and problem prioritization.
Collaborate with leadership peers to identify new product opportunities and develop strategy across a group of products.
Build partnerships with other teams, such as Athlete Insights and Data & Analytics, to expand capabilities and evidence gathering.
Provide oversight in the creation of discovery objectives and goals.
Participate in sprint planning to support research and design progress.
Provide oversight and review for UI designs, utilizing the in-house design system, Homefield.
Actively coach and mentor designers on customer-centric focus, data storytelling, and measuring success.
Demonstrate active participation and thought leadership in the broader design community.
Guide teammates through discovery processes rooted in problem-solving frameworks.
Guide teammates on leveraging mixed methods data insights for decision making.
Guide teammates on avoiding extensive research through design maturity.
Guide teammates on validating experience effectiveness pre-launch through experimentation.
Provide forums to seek and activate feedback from teams, stakeholders, and leadership.

What We're Looking For

Bachelor’s Degree
10+ years of Product Design experience or relevant experience
Previous experience directly managing a team of Product Designers

Nice to Have

Experience within B2C companies, specifically in Retail
Experience delivering technology used within a physical environment
Advanced understanding of Product Design
Advanced knowledge and application of human-centered design practices and lean product management
Advanced understanding of scrum
Ability to advocate for research and design-thinking practices across product teams
Experience with service design methods for understanding touchpoints and processes
Experience with journey maps, service blueprints, personas, and user flows
Expert written and verbal communication skills for relationship building and alignment
Effective management, facilitation and collaboration skills for driving alignment
Proven ability to influence cross-functional teams & senior leadership stakeholders without formal authority
Ability to balance business objectives & customer needs
Success in defining short- & long-term strategies, visions & launching excellent products
Curious attitude and desire to learn
Advanced level use of problem-solving frameworks
Understanding of software development lifecycle
Ability to coach teammates on complex product frameworks, concepts or methodologies
Can quickly and effectively resolve conflict
Ability to cross-functionally organize, motivate and mobilize teams towards a common goal
Portfolio of work demonstrating a human-centered design process and design leadership