Requirements
- Speak fluent German to a native level proficiency
- Successful telesales or call-center track record with a track record of exceeding objectives
- Customer First with an ability to nurture trust and confidence with customers
- Understand and are capable of resolving current and future business needs
- Continuously look for opportunities to improve service, follows through, solicits and applies feedback, and builds/maintains positive relations
- Thrive on collaboration and partnership by demonstrating a dedication to team goals thru attitude, contribution, & collaboration
- Willingness to participate in a team shines through information sharing, openness to others' views, and accountability for own actions
- Putting the success of team above own interest
- Creativity and Innovation are strong skills you possess through developing approaches & ideas to achieve goals, tackle problems, improve performance
- Receptive to new insights, methods, technologies - comfortable taking calculated risks to accomplish goals, meet challenges, and question conventional methods
- Grow with continuous improvement - Pursuing training & development while striving to continuously build knowledge, skills & abilities
- Seeks & applies feedback to improve performance, demonstrates urgency/persistence, continually seeks to improve processes/products/services
Nice to Have
- Italian language skills are highly desirable too, but not essential for the role
Benefits
- 25 vacation days per year in addition to statutory UK Bank Holidays
- One Celebration Day per calendar year
- Private Health & Dental and Life Insurances
- Employee Assistance Program (EAP)
- Pension Fund
- Gym Discount
- Bike2Work
- Season Loan
- Ticket Reimbursable
- eye tests and 100 GBP contribution towards VDU glasses only
- Perkbox & Booking.com business discounts
Work Arrangement
Hybrid
Team
Structure: part of a global team and its portfolio of metasearch brands
Additional Information
- Some travel is required for training, market research and sales initiatives, as well as organizing, preparing for and attending regional trade shows
- There will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
