Manage the technical implementation process for new clients across both People Enablement and HRIS platforms
Oversee project timelines for multiple customer onboarding projects concurrently
Work closely with client teams to adapt platform settings to their specific operational needs
Diagnose and resolve configuration challenges, escalating to Product and Support teams when necessary
Coordinate with Sales and Customer Success teams to ensure aligned customer outcomes
Develop scalable onboarding resources such as instructional guides, video tutorials, and templates
Use artificial intelligence tools to customize training content and increase operational efficiency
Ensure a seamless handover to the Customer Success team upon onboarding completion

Be part of a rapidly growing company shaping the future of people performance and enablement, aiming to positively impact over two million people by 2025
Join a diverse, international team of skilled, thoughtful professionals
Work in a culture that values open feedback and recognizes achievements of all sizes
Spend two days per week in the Berlin office, with complimentary lunches provided on Tuesdays and Thursdays
Enjoy flexible working hours and the option to work remotely for up to two months annually
Access a €2,000 annual budget for professional development and resources via the Good Habitz platform
Receive 30 days of paid vacation each year, plus public holidays, with an option to increase to 40 days at reduced pay, and a fully paid month-long sabbatical after five years
Stay active with a free Urban Sports Club membership and Oliva wellness subscription
Access mental health support through confidential therapy sessions and participate in company-led workshops on mindfulness and digital wellness
Take advantage of exclusive partner discounts and special offers
Receive a one-time €1,000 stipend to set up a home office
Participate in engaging team events such as kayaking, laser tag, and game nights
Earn competitive compensation and receive pre-IPO equity

Competitive pay and pre-IPO equity package

Hybrid — Berlin

Diverse and international team focused on growth and employee fulfillment

Fluency in both English and German required
Hybrid work model requiring two days per week in the Berlin office, with Tuesdays and Thursdays featuring company-sponsored lunches
Flexible working hours
Option to work from another location for up to two months per year
One-time home office setup stipend of €1,000

Not specified

Leapsome is hiring a German-speaking Customer Onboarding Manager (d/f/m)