JLL is looking for a Front Office Executive to be the welcoming face of our Pune office. You will serve on the front lines of customer service, providing a warm welcome to all visitors while ensuring efficient front office operations.
What You'll Do
- Welcome visitors and guide employees, setting a benchmark for a strong first impression.
- Handle all incoming and outgoing calls, maintaining a professional and polite demeanor.
- Maintain and improve the front office, including procuring and displaying magazines and newspapers.
- Maintain and update records and databases such as telephone registers, call tracking, and client contacts.
- Perform general admin activities and other help desk tasks.
- Contribute to the monthly management report for the client.
- Participate in emergency evacuation procedures.
- Develop policies and procedures needed for all functions in the reception.
- Manage conference rooms, events, and flower arrangement coordination as needed.
What We're Looking For
- Graduate in any discipline.
- 1 to 5 years’ experience in front desk management or reception.
- Proven experience with continuous improvement initiatives and client reporting.
- Strong customer service focus.
- Unmatched people skills for interacting with a wide range of client staff.
- Outstanding multitasking talent.
Nice to Have
- Familiarity with occupational safety requirements.
- Strong computer literacy.
- Ability to manage activities using different systems.
Benefits & Compensation
- Total Rewards Program.
- Competitive pay and benefits package.
- Entrepreneurial and inclusive work environment.
Work Mode
This role is onsite in our Pune, MH location.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
