Complete Health is seeking a Front Desk Medical Receptionist to provide excellent first impressions and administrative support. In this role, you will serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts, ensuring smooth daily operations.

What You'll Do

Welcome patients and visitors in person and on the telephone, answering or referring inquiries.
Schedule appointments to optimize patient satisfaction, provider time, and treatment room utilization.
Keep patient appointments on schedule by notifying providers of arrivals and reviewing service delivery.
Comfort patients by anticipating anxieties, answering questions, and maintaining the reception area.
Ensure availability of treatment information by filing and retrieving patient records.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Obtain revenue by recording financial information, collecting patient charges, and expediting third-party claims.
Maintain business office inventory and equipment by checking stock, ordering supplies, and scheduling service.
Help patients in distress by responding to emergencies.
Protect patients' rights by maintaining confidentiality of personal and financial information.
Maintain operations by following policies and procedures and reporting needed changes.
Contribute to team effort by accomplishing related results as needed.
Be flexible to travel and assist at other locations based on business needs and management direction.

What We're Looking For

Professional and compassionate demeanor with strong customer service orientation.
Excellent communication skills for in-person and telephone interactions.
Ability to manage multiple tasks, maintain schedules, and ensure accuracy in records.
Discretion and integrity in handling confidential personal and financial information.
Willingness to be flexible, including assisting at other locations as required.