Responsibilities
- Manage support and operations of software, including monitoring, alerting, configuration management, and upgrades.
- Deploy new products at customer sites and perform migrations to updated infrastructure types.
- Debug, improve, and optimize services and infrastructure with a focus on long-term reliability and scalability.
- Reduce manual tasks and automate workflows, processes, or runbooks where feasible.
- Provide technical troubleshooting for production issues, ensuring timely resolution and minimal operational impact; participate in an on-call support schedule.
- Develop novel solutions within the Foundry and Apollo platforms to address infrastructure challenges.
Benefits
- Medical, dental, and vision insurance, plus voluntary life insurance for employees and eligible dependents.
- Automatic coverage by basic life, AD&D, and disability insurance.
- Commuter benefits.
- Relocation assistance.
- Take-what-you-need paid time off, not accrual-based.
- Two weeks of paid time off built into the end of each year, subject to team and business needs.
- Ten paid holidays throughout the calendar year.
- Supportive leave of absence program, including time off for military service and medical events.
- Paid leave for new parents and subsidized back-up care for all parents.
- Fertility and family building benefits, including adoption, surrogacy, and preservation.
- Stipend to help with expenses related to a new child.
- Enrollment in a 401k plan.
Work Arrangement
Hybrid
Other
- Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.
- Relocation assistance available.