San Francisco, CA Hybrid Employment USD 230000-390000/year

Sierra is hiring a Forward Deployed Infrastructure Engineer

Requirements

  • 4+ years of experience in infrastructure, DevOps, platform engineering, or solutions architecture roles — with significant time spent on customer-facing deployment work.
  • Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing).
  • Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes.
  • Ability to navigate ambiguity with enterprise stakeholders — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans.
  • Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from the start, not as an afterthought.
  • Comfortable working in a fast-moving environment and collaborating across engineering, product, and go-to-market teams.
  • Degree in Computer Science or a related field, or equivalent professional experience.

Nice to Have

  • Hands-on experience with Go services, GraphQL APIs, or LLM infrastructure in production environments.
  • Past experience at an early-stage company where you built deployment operations, playbooks, and tooling.
  • Familiarity with observability and incident management in distributed systems (Prometheus, Grafana, Datadog, or similar).
  • Experience with CI/CD pipeline design, deployment automation, or infrastructure self-service tooling for enterprise customers.

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons

Work Arrangement

Hybrid

Required Skills
InfrastructureDevOpsTerraform
About company
Sierra
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI.
All jobs at Sierra Visit website
Job Details
Department Engineering, Platform Engineering
Category infrastructure
Posted 2 months ago