KBR Services, LLC is looking for a Senior Field UX Researcher to support mission‑critical Science & Space programs. In this role, you will uncover user needs, validate product decisions, and drive research‑backed insights that shape roadmap priorities and technical implementation. You will work closely with highly specialized users—including scientists, engineers, and operations personnel—whose work underpins national infrastructure, space operations, and environmental monitoring.

What You'll Do

Conduct mixed‑methods research (interviews, observations, surveys, usability studies, analytics review).
Perform on‑site fieldwork at scientific or federal facilities with minimal disruption to operations.
Apply both qualitative and quantitative approaches to uncover root problems and define user needs.
Develop research plans, scripts, and protocols aligned with product goals.
Translate findings into actionable insights, clear problem statements, workflows, and journey models.
Communicate insights that influence roadmap priorities and design direction.
Facilitate alignment across product, engineering, and stakeholder groups.
Partner with UI/UX designers on concept validation and iterative user testing.
Collaborate with engineering teams to implement analytics for continuous learning.
Conduct formative and summative usability tests to evaluate product solutions.
Mentor junior researchers or designers.
Support development of research operations, experience metrics, and team best practices.
Promote user‑centered thinking across cross‑functional teams.

What We're Looking For

U.S. Citizen or Permanent Resident
Bachelor’s degree in human‑Centered Design, Psychology, Behavioral Science, IT, or related field
6+ years of UX research or UX design experience in complex, large‑scale systems
Proficiency with research and design tools (Figma, Sketch, Adobe XD, InVision, Axure)
Experience with collaboration/versioning tools (Zeplin, Storybook, Abstract)
Strong understanding of Agile processes and integrating research into iterative workflows
Excellent communication, facilitation, presentation, and storytelling skills
Ability to rapidly understand technical domains and explain insights to diverse audiences
Demonstrated ability to balance user needs, business goals, and technical constraints
Portfolio showcasing research process, depth, and measurable impact

Nice to Have

Experience in scientific, government, aerospace, defense, or similarly complex technical domains
Familiarity with enterprise SaaS, responsive web apps, or cross‑platform systems
Working knowledge of HTML/CSS, JavaScript frameworks (e.g., Angular), REST APIs
Experience with data visualization tools (Power BI, Tableau, Python)
Experience with modern research platforms (e.g., Dovetail, UserTesting, Lookback, Maze)
Leadership experience in facilitation, mentoring, or guiding design direction

Technical Stack

Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure
Collaboration & Dev Handoff: Zeplin, Storybook, Abstract
Frontend: HTML/CSS, JavaScript frameworks (e.g., Angular), REST APIs
Data Visualization: Power BI, Tableau, Python
Research Platforms: Dovetail, UserTesting, Lookback, Maze

Team & Environment

Work alongside product managers, engineers, designers, scientists, and mission specialists.

Benefits & Compensation

Compensation: $75,500–$113,200
401K plan with company match
Medical, Dental, and Vision coverage
Life Insurance and AD&D
Flexible Spending Account
Disability insurance
Paid Time Off
Flexible work schedule
Professional training and development

Work Mode

This is a hybrid position based in Sioux Falls, SD.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.