Motorola Solutions is looking for a Field Service Engineer to join our Video Solutions team. You will be responsible for designing and implementing complex video surveillance solutions that help keep people safer everywhere. This is a remote position based in the Southwest US region, requiring frequent travel to customer and installation locations across North America.
What You'll Do
- Design and implement complex video surveillance solutions including Video Management Systems, PSIMs, IP Surveillance Cameras, LPR cameras, IP networks, DVR’s, Servers, Workstations, Storage, and communication systems.
- Complete site walks with Sales, Operations and Project Managers to determine client needs and scope.
- Develop and maintain engineering designs, diagrams, and bill of materials.
- Assist with proposal generation and accurately estimate project engineering time.
- Provide technical support and advice to Project Management and Installation teams.
- Create project-specific install plans, scope documents, and test plans.
- Configure, integrate, and troubleshoot equipment and provide support to third parties.
- Act as external liaison for customers’ general contractors, subcontractors and trades people.
- Provide customer and peer training and deliver professional presentations.
What We're Looking For
- A High School diploma, Technical Certificate, Associates, or Bachelor's degree, or 3+ years of experience in Video System Integration, Network Engineering, System Engineering or Wireless Communications.
- Must be able to obtain a background clearance as required by government customers.
Nice to Have
- Experience deploying outdoor Point-to-Point and Point-to-Multi-Point wireless solutions.
- Strong organization, project management and communication skills.
- Experience in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS).
- Working knowledge or certification for one or more top VMS applications (Avigilon, Genetec, OnSSI, Milestone, etc).
- Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar.
- Working knowledge or certification from one or more camera manufacturers (Vigilant, Avigilon, Pelco, etc.).
- Experience directly working with end-user customers.
- Excellent communications skills and the ability to present complex topics to non-technical audiences.
- Self-motivated and able to maintain focus in a pressured environment.
Technical Stack
- Video Management Systems (VMS), PSIMs, IP Surveillance Cameras, LPR cameras
- IP networks, DVR’s, Servers, Workstations, Storage
- Hardwired and fiber communication systems, RF wireless communications
- Ethernet, TCP/IP, L2/L3, MPLS
Team & Environment
You will be part of the Video Solutions team comprising Sales, Project Management, System Engineering, and System Technologist personnel.
Benefits & Compensation
- Salary range: $80,000 - $100,000 USD
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Work Mode
This is a fully remote position based in the Southwest US region, requiring frequent travel to customer and installation locations throughout North America.
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
