Motorola Solutions is looking for a Federal Field Engineer to play a key role in implementing and supporting mission-critical communications systems for the Department of Defense. In this hybrid role, you will serve as the Lead System Field Engineer, providing post-sale technical support, maintenance, and optimization for advanced telecommunications and public safety product applications.
What You'll Do
- Act as Lead System Field Engineer on projects or system upgrades, directing self and other assigned project team members while mentoring less experienced staff.
- Provide post-sale implementation, technical support, maintenance, optimization, and troubleshooting of specialized telecommunications and public safety product applications.
- Perform specific system configuration, programming, optimization, testing, and documentation tasks.
- Provide advanced troubleshooting of software-driven electronics, provision communication system infrastructure, and optimize performance of RF and Broadband architecture.
- Maintain, optimize, test, support, and document complex mission-critical communications systems.
- Perform preventative maintenance routines with a focus on trend analysis and documentation of results.
- Provide weekly reports of activities and accomplishments.
- Develop solutions to difficult technical problems encountered during system maintenance, upgrades, or support.
- Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize, and support advanced systems.
- Work with other Field Engineers and support teams to characterize system defects.
- Maintain server hardware/OS and software infrastructure and troubleshoot to resolve system and application issues.
- Solve customer problems quickly during stressful situations.
What We're Looking For
- High School Diploma/GED.
- 2+ years of experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Military, Motorola products, or Networking equipment.
- Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.
- Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
- Must possess a current and valid driver’s license with a clean driving record.
- Must be willing to obtain a DoD Secret Clearance and a DHS Public Trust Clearance.
- CompTIA Security+ certification or ability to obtain it within the first year of employment.
- Candidate must reside in Arizona or Colorado for project assignments.
- This position is subject to working in high-security areas governed by CJIS Security Policy and requires passing a stringent fingerprint background check.
Nice to Have
- A 2-year Associates degree in Electronics or IT.
- Unique combinations of both multi-site RF communications systems and computer/networking skills.
- Pursuit or possession of a network certification: Network+, CompTIA, Security+.
- Very strong knowledge of wired communications systems, such as LAN and WAN.
- Proficiency in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges.
- Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks.
- Knowledge in standard telephony, dedicated data circuits, and packet switching techniques.
- Strong self-management and interpersonal skills to work closely with customers, subcontractors, and internal teams.
- Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment.
- Excellent communication skills and a professional image.
- The ideal candidate demonstrates high-level systems experience with a minimum of 6 years of related experience with specific equipment and technologies.
Technical Stack
- Motorola Base Stations (GTR series, Desktop, etc.) and Dispatch Consoles (MCC7500, MCC7500E).
- T1 Circuits and MPLS Circuits.
- Computer IP Networks and Configuration.
- RF infrastructure technologies: Motorola SmartZone, SmartNet, console systems, ASTRO conventional, trunked equipment, and simulcast systems.
- Communications test equipment: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS, Digital RF Power Meter.
- Motorola Conventional, SmartNet, MCC Console systems, Secure Operations and ASTRO A7.x - A20.x, Digital systems.
Team & Environment
You will team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize, and support advanced communication systems.
Benefits & Compensation
- Compensation: $78,000 - $85,000 USD
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Work Mode
This is a hybrid position based in Arizona or Colorado, combining remote work with required travel.
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
