Meraki Group is looking for an ERP Administrator to oversee the day-to-day administration, support, and optimization of our construction Enterprise Resource Planning system. Your role will be crucial for ensuring the ERP system aligns with business needs, maintains data integrity, and drives operational efficiency across all construction projects.

What You'll Do

Perform regular system maintenance, including applying updates, patches, and security configurations to ensure optimal performance.
Manage user access, roles, and permissions within the ERP system to maintain data security and control.
Monitor system performance and troubleshoot issues related to hardware, software, or user access in a timely manner.
Provide first and second-line support to all end-users, addressing technical and functional questions.
Develop and deliver training sessions and documentation to ensure effective user adoption.
Act as the primary point of contact for all system-related matters within the organization.
Collaborate with key stakeholders across project management, finance, and procurement to identify business needs and translate them into ERP solutions.
Assist in customizing and configuring ERP modules to optimize and standardize business processes from project bidding to accounting.
Support the implementation and integration of new modules or system enhancements.
Oversee data control and integrity by creating and running regular reports and audits.
Assist in creating, modifying, and maintaining dashboards and reports to provide leadership with key business insights.
Ensure all data related to projects, materials, equipment, and workforce is accurate and up-to-date.
Serve as the main point of contact for the ERP software vendor, managing support tickets and tracking system changes.

What We're Looking For

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Proven experience as an ERP Administrator, with a minimum of 2-5 years in a construction environment.
Strong understanding of construction-specific business processes, including project management, estimation, accounting, and supply chain logistics.
In-depth knowledge of construction-centric ERP systems. Xpedeon software experience is preferred.
Finance knowledge is a plus.
Proficiency in SQL or other database management tools.
Excellent problem-solving, analytical, and troubleshooting skills.
Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Project management skills with the ability to manage timelines and resources effectively.