Responsibilities
- Ensure the timely and accurate submission of electronic invoices for assigned clients
- Provide quality assurance and review invoices for compliance with client e-billing requirements
- Upload and submit invoices using the eBillingHub and 30+ vendor sites
- Independently analyze, troubleshoot, and resolve complex e-billing issues
- Partner with clients and attorneys to address rejected or pending invoices
- Follow up promptly and regularly until a resolution is reached
- Establish strong working relationships with clients, attorneys, and staff and communicate regularly regarding e-billing setup, issues, and questions
- Create and maintain detailed electronic notes for each client, including client-specific and vendor-specific requirements
- Work closely with the Billing team to ensure client requirements are followed
- Create and upload client accrual spreadsheets as needed
- Manually edit invoices as necessary to incorporate client submission requirements
- Maintain client vendor sites, reconcile firm and client information, and coordinate with Rate Administrator and attorneys to update rates, budgets, or status reports
- Implement new e-billing clients and vendors, including mapping in the eBillingHub and setup in Aderant
- Assist with other accounting projects, as needed
Requirements
- Ability to prioritize workload, multi-task, and work independently
- Data-oriented with a high degree of accuracy, attention to detail, and quality control
- Ability to meet deadlines and handle stressful situations in a calm, composed manner
- Excellent customer service and communication
- Excellent time management and organizational skills
- Demonstrated ability to learn new technologies quickly and independently
- Ability to establish and maintain professional relationships with clients and colleagues
- Ability to work overtime as needed
Nice to Have
- 3+ years in an accounting department
- Previous experience in a law firm or professional services organization, supporting a multi-office environment
- College degree in Finance or Accounting
- Advanced skills in Microsoft Excel and Microsoft Word
- Knowledge of eBillingHub, BillBlast, Aderant, Elite 3E, or other similar softwares
Benefits
- Choice of health and vision insurance plans
- 2 paid volunteer days for qualifying community service work
- Dental plan
- Fertility and adoption benefit
- Paid sabbatical after 13 years of service
- Tuition reimbursement
- Commuter benefits
- Retirement contribution
- Bonus
- Health insurance with an optional HSA
- Long term disability
- Dental insurance
- Vision care
- Telemedicine and virtual short term solution based counseling services
- Life insurance
- Healthcare and Dependent Care Flexible Spending Accounts
- Subsidized backup care and caregiving resources
- 401(k)
- Vacation
- Sick time
- 11 paid holidays each year
- Employee assistance program
- Voluntary accident insurance
- Voluntary life
- Voluntary disability
- Voluntary long term care
- Pet insurance
- Commuter and Transit programs
Work Arrangement
Hybrid
Additional Information
- Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program.
- For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly.
- Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.
