Patrique Mercier Recruitment is hiring a Dutch Speaking Technical Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR stands as an elite talent acquisition firm specializing in bridging accomplished professionals with premier organizations. We are excited to present an opportunity for a Dutch-speaking Technical Support Specialist to integrate into our dedicated customer service team. This position is ideal for candidates possessing a robust technical foundation and enthusiasm for delivering outstanding support to Dutch-speaking clientele. Responsibilities - Deliver premier technical assistance to Dutch-speaking customers via phone, email, and chat platforms. - Diagnose, investigate, and resolve technical challenges to maintain superior customer satisfaction. - Enlighten customers regarding product capabilities and optimal usage methodologies. - Precisely record customer interactions and resolution details within our CRM platform. - Engage with product and engineering departments to address and elevate intricate technical scenarios. - Conduct proactive customer follow-ups to guarantee complete resolution satisfaction. - Maintain comprehensive awareness of product modifications and industry advancements to continuously enhance support quality. Requirements - Native-level proficiency in Dutch and English, encompassing written and verbal communication. - Prior technical support or customer service background strongly preferred. - Exceptional technical comprehension with advanced troubleshooting capabilities. - Remarkable precision and sophisticated analytical problem-resolution skills. - Superior verbal and written communication expertise emphasizing customer experience. - Familiarity with CRM systems and remote assistance technologies is advantageous. - Demonstrated capacity to operate autonomously and collaboratively within team environments. Benefits - Competitive Monthly Compensation - Monthly Performance-Based Incentive - Comprehensive Paid Training - Complete Relocation Support (Flight, Airport Transfer, Accommodation) - Comprehensive Health Coverage - Private Medical Insurance - Biannual Additional Salary Allocations - Additional Comprehensive Advantages