Allegheny Health Network is hiring a Doula to provide integrated care management and community outreach. In this role, you will help patients navigate services and adopt healthy behaviors through home visits, education, and direct doula support.
What You'll Do
- Establish trusting relationships with patients and their families to provide support and encouragement.
- Provide education and support to expectant and new mothers and families.
- Conduct intake interviews and enroll or refer patients into state and county programs.
- Provide referrals to appropriate community agencies.
- Follow up with patients through phone calls, home visits, and visits to other settings.
- Assist patients with completing applications and registration forms.
- Provide childbirth preparation and support families in creating a birth plan.
- Conduct eligibility determination, enrollment, and follow-up for uninsured patients.
- Provide ongoing follow-up, motivational interviewing, and goal setting.
- Provide doula support to clients during labor, childbirth, and the immediate postpartum period.
- Work closely with medical providers to ensure comprehensive and coordinated care.
- Attend orientation and ongoing training sessions on maternal and child health.
- Provide consistent communication to the Care Management Coordinator on patient status.
What We're Looking For
- High School Diploma/GED
- 1-3 years of outreach or human service experience
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
Nice to Have
- DONA (Doula of North America) International Certification
Team & Environment
You will work cooperatively with other clinical personnel assigned to the same patient and report to a Care Management Coordinator.
Work Mode
This is an onsite position located in Pittsburgh.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
