Responsibilities
- Guide the QA strategy for Content Solutions, shaping how quality is delivered across CMS builds, retainers, and platform extensions.
- Build and evolve QA operating models that balance quality, cost efficiency, distributed teams, and partner support.
- Enable the adoption of AI-assisted QA practices that improve coverage, consistency, and tester effectiveness.
- Partner with engineering and delivery leaders to define where manual testing, AI assistance, and selective automation provide the most value.
- Represent QA leadership in cross-functional planning, portfolio discussions, and key client conversations.
Requirements
- You thrive in fast-moving, multi-project environments and bring structure where ambiguity exists.
- You have experience leading QA in a digital agency and understand CMS-driven delivery models.
- You value strong manual QA foundations and are thoughtful about where automation adds real value.
- You collaborate naturally with engineers, delivery leaders, and non-technical stakeholders.
- You communicate clearly, lead calmly, and bring a pragmatic approach to quality and risk.
Benefits
- We offer competitive salaries and benefits.
Work Arrangement
Remote (Worldwide)
Team
Team size: 300+. Structure: Globally distributed across six continents
